Super quick check out…I appreciated that.
Thank you, Arbenz
3/14/2025
Jose F. VERIFIED CUSTOMER
Excellent customer service. Gerardo was really helpful throughout
3/14/2025
Cynthia M. VERIFIED CUSTOMER
TREVOR IS AWESOME. IM TELLING MY ENTIRE FAMILY TO GO SEE HIM. No one else.
3/14/2025
Pete P. VERIFIED CUSTOMER
Valerie was amazing! She was very informative and made my first time very pleasant. I will continue to come back.
3/14/2025
Saurav K. VERIFIED CUSTOMER
Great service and hospitality. Thanks!
3/14/2025
Trey F. VERIFIED CUSTOMER
Awesome job. Thanks John.
3/14/2025
Audrey D. VERIFIED CUSTOMER
I like Tony. He's very pleasant.
3/14/2025
Joann H. VERIFIED CUSTOMER
Although I'm not happy that my Prius needed some major repairs and wasn't worth fixing, Denise stayed in touch with me and provided me with options concerning my car. I was happy with my interactions with Denise.
3/14/2025
Emily P. VERIFIED CUSTOMER
Rosalina left me a voicemail that left the impression that my car was ready for pick-up. When arriving to pick up my car, Richard was the only attendant available to assist. He did not greet me in the slightest and only ended up assisting me after asking if he could help. He told me that my car was not ready at that time and “wasn’t sure who told me it was.” He instructed me to wait in the lounge area so he could check in with the service team. He neglected to provide updates, even as I checked in with him after waiting for 30 minutes. He was rude and uncommunicative, leaving me to wait for over an hour when my car was in fact ready. He left without telling me that my car was ready, which furthered my wait-time in the service lounge. I however, walked over to Samona and she was absolutely lovely. 10/10 service from her. She mentioned that my keys had been at the station for a while. Richard quite frankly should not be in this position, or working at Toyota altogether.
Huge thanks to Samona though, truly so grateful for her kindness and willingness to help!
3/14/2025
Horacio G. VERIFIED CUSTOMER
Thanks for the service
3/14/2025
Steven H. VERIFIED CUSTOMER
Kevin was great. Thank you
3/14/2025
Christine H. VERIFIED CUSTOMER
Professional and informative.
3/14/2025
Kevin O. VERIFIED CUSTOMER
I was frustrated because I left him 4 messages and he never responded. Then I tried to call your dealership and I couldn’t get a live human being. I will not use you again. Pushing zero on your phone should get you a live person. You do not deliver this
3/14/2025
Cindy K. VERIFIED CUSTOMER
Thank you Brandon Son!! You always give me the bed service! I will always ask for you when I make may appointments.
3/14/2025
Araceli A. VERIFIED CUSTOMER
He was very nice and helpful! It was nice to have snacks with coffee while I waited. Thanks.
3/14/2025
Alex N. VERIFIED CUSTOMER
Sure thing I'll be waiting for it.
3/14/2025
Donna H. VERIFIED CUSTOMER
John was very informative on which services were needed. He took his time explaining everything.
3/14/2025
Carol G. VERIFIED CUSTOMER
Lies by omission are still lies. I was tiled the whole list of 1A service, including 2 filters included in the list. Then I was five the OPTION of adding an alignment, which I chose to do. I was quoted a total of 370 and my comment was “Jesus Christ!” . At no time were the filters presented as an option or as separate from the 1A service, though the alignment was. Very deceptive and I did not understand that the work and price was optional until I went to pay for the work. By not telling me it was optional is a lie by omission-I was finally given a partial refund (discount) but I am rethinking what else has been misrepresented in the 10 years I have been a customer. BTW, what does the term “whisker “ mean to you??
3/14/2025
Wendy F. VERIFIED CUSTOMER
Kyle is amazing! Always gives up dates and always willing to help!