Issues not resolved. Today same issue with Apple CarPlay and software in general. On a 15 min ride home I tried to make call it told we twice to connect my phone third attempt it called, 5-6 times radio stop had to enter source. I’ve had a car with Apple play for 6 years plus I’ve had rental cars and never ever has this occurred.
3/19/2025
Oscar T. VERIFIED CUSTOMER
Prompt professional friendly service thank you
3/19/2025
John B. VERIFIED CUSTOMER
Misdiagnosed my cars issue told me it was the alternator but had it changed and still doesn’t start.. very disappointing service.
3/19/2025
Emanuel M. VERIFIED CUSTOMER
She provided top notch service and was very helpful and friendly.
3/19/2025
Carl K. VERIFIED CUSTOMER
Good service and rep.
3/19/2025
Drew P. VERIFIED CUSTOMER
Michael and the rest of the crew in the Service Department did a great job!
I also want to mention that Sean, the service manager, really took the time to explain to my wife and me about the idle stop feature the previous time we were in for service.
Keep up the fine work!
3/19/2025
Jodi F. VERIFIED CUSTOMER
Luis is always great!
3/19/2025
Nathanial F. VERIFIED CUSTOMER
Ernesto was great! Thanks for being so polite and welcoming!
3/19/2025
Jessury G. VERIFIED CUSTOMER
Joshua helped me with the confused situation I was in, answered all my questions! He is a good Toyota rep.
3/19/2025
Constance T. VERIFIED CUSTOMER
I like Rosalinda Canez very much. She is "perfect" in my book. She is beautiful and has a lucid personality and she does her job well. You are fortunate to have Rosalinda in your employ. God bless her and God bless "all" of your employees and you, Norm Reeves. It's a great pleasure coming to your Toyota business and you have great mechanics who are experts in their field and I applaud them, as well. Thank you for giving me this opportunity to express my honest opinion and feelings. God be with you all.****
3/19/2025
Adam F. VERIFIED CUSTOMER
Q always takes care of me, and I appreciate his help
3/19/2025
Karl M. VERIFIED CUSTOMER
Valerie did a nice job explaining all the stuff that needed to be fixed on my car!
3/19/2025
Judith W. VERIFIED CUSTOMER
He went over paperwork and satusfactorily answered my questions.
3/19/2025
Edward A. VERIFIED CUSTOMER
Very satisfied
3/19/2025
Brian H. VERIFIED CUSTOMER
Michael was courteous, professional, and handled the recall/oil change flawlessly.
3/19/2025
Richard F. VERIFIED CUSTOMER
Nicole was nice and professional
3/19/2025
Kerilynn C. VERIFIED CUSTOMER
Moe is an excellent service advisor. He always delivers top-notch customer service and goes the extra mile. I always feel like I’m a special customer. For this reason, I’ll always come back to Norm Reeves.
3/19/2025
Tehrani H. VERIFIED CUSTOMER
Services was very good
3/19/2025
Rosemary L. VERIFIED CUSTOMER
Excellent service
3/19/2025
Michael I. VERIFIED CUSTOMER
Service was completed in a timely manner. Michael was very courteous.