I shared the issue with Robert and he immediately was on a way to fix the situation with the least amount of trouble for me. All the folks do a great job at this dealership and Robert stands out as an exceptional representative of Toyota. Thank you.
4/11/2026
Kaye Louise. VERIFIED CUSTOMER
Viviana was amazing! Professional, knowledgeable, compassionate! And my car was finished very quickly. Thanks Viviana, I will come back again because of your vision.
4/11/2026
Pamela C. VERIFIED CUSTOMER
Francisco and Gianna did a great job at communicating for pick up and deliver service. I appreciate how smooth the whole process went. Also Francisco did well communicating what was done for the vehicle.
4/11/2026
Melissa T. VERIFIED CUSTOMER
Nothing
4/11/2026
Amy R. VERIFIED CUSTOMER
Jonathan is always a pleasure to have someone to work my car with
4/11/2026
Vicente E. VERIFIED CUSTOMER
Bad service I took my truck 7am I pick up 5:30 .. and still waiting for hour no good
4/11/2026
Mireya O. VERIFIED CUSTOMER
Quick and efficient service
4/11/2026
Guillermo N. VERIFIED CUSTOMER
Why do you ask people to make an appointment if you're going to sit there for a half an hour before they come out and talk to you?
4/11/2026
Muhammad Z. VERIFIED CUSTOMER
I had a wonderful experience today with Ernesto. He is a real professional and knows his job.
4/11/2026
Patricia N. VERIFIED CUSTOMER
Anthony iS an EXCELLENT SERVICE tech
will come back
4/11/2026
Ana M. VERIFIED CUSTOMER
I was very happy with my service.
Everything was explained to me.
Valerie is very friendly and helpful.
4/11/2026
Victoria L. VERIFIED CUSTOMER
Rafael was very helpful and very knowledgeable
4/11/2026
Kimberly S. VERIFIED CUSTOMER
I been coming to Honda since 2017. Have always gone with Bryan Salas but heard he left so I got Ruben for the first time. I was skeptical at first because I wasn’t sure how he was going to treat us since Bryan has always been phenomenal to us but happy to say he was friendly and helpful. Thanks Ruben. Will be asking for you now. Thanks for making the service easier for us.
4/11/2026
Salvador F. VERIFIED CUSTOMER
Good job
4/11/2026
Christopher C. VERIFIED CUSTOMER
He was very nice.
4/11/2026
Jacqueline L. VERIFIED CUSTOMER
Very communicative and kind. Clearly explained all Information regarding my vehicle thoroughly.much appreciated ????
4/11/2026
Velia S. VERIFIED CUSTOMER
Manny was amazing! He kept me informed every step of the way, and the service was truly outstanding. That level of care and communication is exactly why I’m willing to drive over an hour to come to Norm Reeves. Highly recommend!
4/11/2026
Ronald N. VERIFIED CUSTOMER
Mary was a pleasure to work with! She was excellent with her honesty, professionalism straightforwardness, and you should be happy. She is part of your team. I don’t know if she is up for an employment review but if she is, she is definitely do a plus in her compensation. She always had a smile on her face and was a pleasure I say again to work with. She is an asset for the service department and indirectly for sales. I would purchase a car off of her with no hesitation. Thank you for your time Ronald Ray Noblett.
4/11/2026
Gregory M. VERIFIED CUSTOMER
Outstanding service and customer service...as always.