Thank you Clayton for your kind and professional service today. I appreciate your continuous text communication with the updates for my vehicle and information regarding its future maintenance.
4/17/2025
Scott G. VERIFIED CUSTOMER
Great service
4/17/2025
Yenny R. VERIFIED CUSTOMER
Thank you very much for the excellent customer service from Jacob. He was very kind the whole time, Jacob attended to the needs and doubts I had about my vehicle, he was very attentive and gave me the best advice.
4/17/2025
Olivia E. VERIFIED CUSTOMER
Anthony Sanchez was extremely professional and kind. He went out of his way to make sure I was comfortable and kept me updated on the progress of my vehicle. I can't thank him enough.
4/17/2025
Thanh D. VERIFIED CUSTOMER
Mr Gonzalez & his team did vey excellent works
Thank you so much
4/17/2025
Marilyn C. VERIFIED CUSTOMER
Nate was attentive and punctual on helping me, and informing me when my car was ready. However I had to inform him that there was a special promotion on oil change good until April 30th. Otherwise I would have had to pay $10 more for my oil change.
4/17/2025
Denise R. VERIFIED CUSTOMER
Great service. Everyone is very polite and make me feel welcome . This is my to go to Honda service center.
4/17/2025
Marie C. VERIFIED CUSTOMER
Valerie was friendly and professional. She provided me w the information re the recall to be done. The work was done quickly. I also want to add, I went to buy coolant and break fluid from the store. Sam assisted me with all the information I needed how to use them. He took the time to explain the necessary things I needed. He was very helpful and knowledgeable. I truly appreciated his help and professionalism. Thank you for having employees like him.
4/17/2025
Curtis M. VERIFIED CUSTOMER
The service was poor. I scheduled the warranty service weeks ago. I dropped off the car and 3 hours later they said they don’t have the parts so I’ll have to come and get my car. The service department should make sure they have the parts before scheduling this service. They knew exactly what they were replacing and failed to check inventory. It’s very inconsiderate of my time.
4/17/2025
Eric B. VERIFIED CUSTOMER
Karina is the best service person ever. I have had many across many dealerships over the years. She is the best, most attentive, most responsive and goes above and beyond to make sure I am informed on the service needs of my vehicle!
4/17/2025
Jose R. VERIFIED CUSTOMER
I really appreciate the assistance that Mr. Thanh gave me I asked them to inform me on everything that the mechanic did to the car and everything that was found that was not working well and he was very on top of everything very nice person I trusted him with my car and I thank you for hiring a wonderful person
4/17/2025
Susanne G. VERIFIED CUSTOMER
Very happy with service department and especially always satisfied with Trinity Guzman help.
4/17/2025
Gilberto I. VERIFIED CUSTOMER
Ms. Ariel was incredibly helpful and understanding. She quickly grasped my situation and resolved it right away. Excellent customer service!
4/17/2025
Evelyn C. VERIFIED CUSTOMER
Great job. My car was able to get service even without an appointment. Thank you!
4/17/2025
Richard H. VERIFIED CUSTOMER
Very good again.
4/17/2025
Jim T. VERIFIED CUSTOMER
Brandon Son was courteous and delivered the vehicle on time as promised. He was also thorough on the procedure of the repair… Two thumbs up for Brandon…..
4/17/2025
Adrienne H. VERIFIED CUSTOMER
Always an outstanding experience with Mr. Molina. I can rest assured my vehicle is not only carefully inspected and serviced in accordance with Honda’s specifications, but that my appointment time is honored and my car quickly returned to me — allowing me to wait during the service.
4/17/2025
Eric V. VERIFIED CUSTOMER
Luis is knowledgeable and helpful every time. Thank you.
4/17/2025
Mujahid S. VERIFIED CUSTOMER
Great service from the team at Norm Reeves Honda store Irvine.