Rudy is such a great rep! Friendly, knowledgeable, helpful: the best.
4/26/2025
Ralph R. VERIFIED CUSTOMER
Service is good prices high
4/26/2025
Janet J. VERIFIED CUSTOMER
Richard was nowhere to be found . I was there for three hours. I had to ask three different sales consultants if my car was ready. Eventually, I went and found my own keys hanging up and asked someone to complete my paperwork so I could leave. Then I was charged for
My service, which I already had pre-paid for. Then I had to ask again for my military discount. The man who did my paperwork was very kind and apologized. Still, I did not feel like a valued customer today.
4/26/2025
Kyle M. VERIFIED CUSTOMER
I can’t believe that a new key fob is over $400 plus another $260 to program it when it should take only a few minutes. I feel pretty taken advantage of.
4/26/2025
May O. VERIFIED CUSTOMER
Everybody is so nice there. I like taking my car in for service there even though it’s a bit of a drive from my house. I don’t like going to the one in Carlsbad.
4/26/2025
Raquel C. VERIFIED CUSTOMER
Excellent agent. Very professional friendly and thorough with explaining different functionalities and importance when it came to parts
4/26/2025
Michelle J. VERIFIED CUSTOMER
I am to the point were I nolong want to do business with your company. Your service writing are unsympathetic to the issues of my vehicle. Every time I take my vehicle in my dash cam is removed and unplugged.
4/26/2025
Warren G. VERIFIED CUSTOMER
Keep up the good work!!!
4/26/2025
Mishell Z. VERIFIED CUSTOMER
Arbenz was wonderful as always! Extremely helpful! Thank you so much!!!
4/26/2025
Doreen R. VERIFIED CUSTOMER
Manny Montoya provided excellent customer service for me during a very difficult time. All four tires and rims were stolen from my Accord Sport. He arranged to have the replacements back on my vehicle in very short order.
4/26/2025
Justin S. VERIFIED CUSTOMER
Jacob was professional and very personable.. especially for 7am! I just took my other vehicle to the Toyota dealer; this was leaps and bounds better experience from start to finish. Oil change was quick, communication was thorough, no upselling. I’m usually not a dealership guy
But the overall experience and Jacob’s service shifted my pov.
4/26/2025
Cheryl M. VERIFIED CUSTOMER
John was very prompt. He came out to meet me right away at the service drive. He kept me abreast of what was happening with my vehicle and called me before the time he had promised me I appreciate him.
4/26/2025
Jose V. VERIFIED CUSTOMER
Nicole was great and beautiful.
4/26/2025
Ana G. VERIFIED CUSTOMER
Great customer service
4/26/2025
Chris O. VERIFIED CUSTOMER
The car was not washed very well. Everything else about my visit was perfect and beyond expectations
4/26/2025
Sharon M. VERIFIED CUSTOMER
The customer service was exceptional from beginning to end. The professional mechanics were thorough and timely and efficient and reliable. Thank you for a job well done.
4/26/2025
Troy D. VERIFIED CUSTOMER
Adrien was very courteous and the team got the work done quickly and efficiently.
4/26/2025
Lynn S. VERIFIED CUSTOMER
Friendly, courteous and accurate estimate for time to complete repair.
4/26/2025
Edwin Alexander. VERIFIED CUSTOMER
The occasions that I have taken the car is always the same they finish doing the work they take out the car but they do not call to warn I have been waiting until 2 hours waiting and the car is parked