Per my husband he was extremely helpful and made the process very smooth. I agree that Genesis has amazing customer service.
5/5/2025
Linda S. VERIFIED CUSTOMER
Michael was very knowledgeable and answered my questions to my complete satisfaction. Nice to work with, thank you Linda
5/5/2025
Daryle G. VERIFIED CUSTOMER
Only took 1 hour for an oil change with appointment... Thank you for the speedy service...
5/5/2025
Anil P. VERIFIED CUSTOMER
Awesome service.
5/5/2025
John T. VERIFIED CUSTOMER
The associate that was assisting me wasnt listening to me. Instead i was told to purchase more services that really dont need to be done at this time. When i went to explain, i was shut down every time and he kept pushing back the goal of the conversation. This was a disappointing event. We listen to respond and not listen to understand. I dont like having disagreements amongst your staff..but your guy wasnt having it. I seem to be just a cash grab..
5/5/2025
Elias H. VERIFIED CUSTOMER
I’m so happy to highest serviced my car & I also so happy to Thanh for his customer conversation & Thanks to all service team
5/5/2025
Jack C. VERIFIED CUSTOMER
Both Michael and Kevin were lifesavers. I couldn't be more pleased with the work and the customer service.
5/5/2025
David E. VERIFIED CUSTOMER
Everything.
Was handled very well
5/5/2025
John M. VERIFIED CUSTOMER
Fast and efficient. The shuttle driver Charles that took me home was awesome and a pleasure to talk with.
5/5/2025
Reyna H. VERIFIED CUSTOMER
Estoy muy satisfecho de su trabajo
5/5/2025
Michael G. VERIFIED CUSTOMER
Ram provided the best customer service! Thank you WC Norm Reeves Honda!
5/5/2025
Joe P. VERIFIED CUSTOMER
I am very pleased with the prompt service I received to my CR V. Jacob was attentive, courteous and understood immediately what service my car needed.
5/5/2025
Nicholas C. VERIFIED CUSTOMER
Jacob was very helpful and attentive to my vehicle concerns. Service experience was great and seamless.
5/5/2025
Guillermo Arturo. VERIFIED CUSTOMER
Enrique did a great job. Excellent customer service, nice environment. Thanks
Ms Rivera was extremely thorough in explaining the service that took place. I was and am grateful for her time, patience and respect. Thank you
5/5/2025
Shamsul S. VERIFIED CUSTOMER
Excellent service provided. Thank you very much.
I bought m
5/5/2025
Kaila N. VERIFIED CUSTOMER
It was great! Ramblin was able to get my recall taken care of that day even though I’d scheduled to come in a different day for it. He went above and beyond for me!