She was very knowledgeable, informative, and provided service above and beyond what is acceptable. She thoughtfully listened to my concerns and provided absolutely excellent service based on them. Very happy and pleased to have received service from her today.
5/9/2025
Michael T. VERIFIED CUSTOMER
The service was excellent by John
5/9/2025
Claudia C. VERIFIED CUSTOMER
Great service
5/9/2025
Jose G. VERIFIED CUSTOMER
Very attentive and informative advisor
5/9/2025
William B. VERIFIED CUSTOMER
She was very helpful. And her customer service is outstanding.
5/9/2025
Emely T. VERIFIED CUSTOMER
Thank you! You did a great job
5/9/2025
Hanah L. VERIFIED CUSTOMER
Candice was very kind and helpful, but unfortunately, the issue wasn't resolved because they couldn't determine which cylinder was misfiring. The mechanic confirmed that there is definitely a misfire problem with my car. I've been dealing with this issue for years, and they advised me to bring it back when the problem happens again, which is difficult to coordinate with my work schedule. I've taken excellent care of this car and kept up with maintenance, so it’s disappointing that I had to pay for the inspection when the issue is clearly a mechanical failure. Even a partial credit or offer would have been appreciated.
5/9/2025
Maria L. VERIFIED CUSTOMER
Prompt, polite, good clear communication, service of car looks ok, all good.
5/9/2025
Kyoung L. VERIFIED CUSTOMER
Nice job
5/9/2025
Cathy J. VERIFIED CUSTOMER
It was a pleasure working with Edward, and I trusted him and his opinion on what needed to be serviced on my car.
5/9/2025
Sharon M. VERIFIED CUSTOMER
Jacob is an excellent part of your team. So impressed with his knowledge and helpfulness. Can’t say enough good things. He made the experience a whole lot less frustrating.
5/9/2025
Monique L. VERIFIED CUSTOMER
Karina was professional. she was very helpful to me and I really appreciate her patience with my vehicle be left a little longer. Thank you! ????
5/9/2025
Thu J. VERIFIED CUSTOMER
Jessica was very attentive to our needs, providing timely updates, and offering referrals (sales). Although we did not end up doing repairs on our very old Camry, the diagnostic allowed us to make an informed decision. Thanks for your help to ease our minds.
5/9/2025
Mona G. VERIFIED CUSTOMER
Excellent service. Phil Rosales and Aerial made my service fun and productive. Not only did they care for my car, but they fixed my phone and my gps. Such a pleasure.
5/9/2025
David S. VERIFIED CUSTOMER
Nathan was great.
The service inspection said they check breaks and quite a few other things. The brakes actually need replaced.You had a lot of the things they said were inspected. Had issues? I know personally, therefore, i'm pretty sure they were never even inspected. Again, Nathan himself did a great job, very courteous, very professional. None of that was his fault.He is not the mechanical.
5/9/2025
Wahid K. VERIFIED CUSTOMER
Brandon was great, very attentive
5/9/2025
Doris M. VERIFIED CUSTOMER
I had to call and ask when my car would be ready. I had expressed that I had to have my car returned by today. Service closes at 4. It was after 3 when I called. Need better communication. Viviana is very nice and knowledgeable.
5/9/2025
Shelby M. VERIFIED CUSTOMER
Thank you for the great service.
5/9/2025
Michael R. VERIFIED CUSTOMER
This was one of the fastest services I have ever had. Oil change, air filter and coolant change.