Very professional.Very polite.
Thank you very much for your service.
5/13/2025
Chun Y. VERIFIED CUSTOMER
Long time customer I leased six vehicles from you folks and always trust you to maintain the vehicles in all these years of association
5/13/2025
Veronica Z. VERIFIED CUSTOMER
I would like to speak to the general manager Vince. The wait time consumers are expected to wait for a basic oil change is unprofessional as it is extremely Lengthy . Why schedule appointments at 9:30 when the vehicle is parked for over three hours before getting put into the shop!! It is poor management as well as poor customer service.
5/13/2025
Regino R. VERIFIED CUSTOMER
First time service my car on this dealership
I don’t have much to say , I believe they have a good service ,
5/13/2025
Amada H. VERIFIED CUSTOMER
In spite of their heavy workload, Customer service always friendly and efficient.
5/13/2025
Shara N. VERIFIED CUSTOMER
Josh in service was the rudest employee I’ve ever encountered. I will never return to Norm Reeves Irvine because of his behavior. I have a brand new Honda CRV and my daughter was about to make a purchase for a Civic Hybrid, but we will go else where!
5/13/2025
Chris B. VERIFIED CUSTOMER
Service was good
5/13/2025
Jose V. VERIFIED CUSTOMER
Excellent service from Rafael.
5/13/2025
Elizabeth W. VERIFIED CUSTOMER
Windshield washer light was on when I brought the car in. Receipt said it had been checked. Light is still on so I assume it was never even checked or filled. What else wasn’t done? Makes me very skeptical
5/13/2025
Ian S. VERIFIED CUSTOMER
Excellent 10/10
5/12/2025
Sam W. VERIFIED CUSTOMER
Great communication and service
5/12/2025
Azra D. VERIFIED CUSTOMER
Great service!
5/12/2025
Shannon P. VERIFIED CUSTOMER
Jorge was great! He listened to my concerns and was diligent about finding a resolution for me. He went above and beyond and I’m so grateful he’s the one who helped me. I’ll be back!
5/12/2025
Freddye E. VERIFIED CUSTOMER
He was very thorough.
5/12/2025
Kevin/ Hannah. VERIFIED CUSTOMER
great quick and friendly service!
5/12/2025
Raul F. VERIFIED CUSTOMER
It was a great service as well fast
5/12/2025
Scott M. VERIFIED CUSTOMER
Kyle is very helpful, knowledgeable respectful listens to what all the issues are. Explained everything that needs to be done, he is an asset to your company. Thank you, Kyle.
5/12/2025
Dale M. VERIFIED CUSTOMER
Trevor is very thorough and courteous
5/12/2025
Romeo C. VERIFIED CUSTOMER
It’s a great service except for price of oil change is way too expensive. I forgot my coupon of $59.95 for the same service.