Finished quickly and kept me informed about my service.
5/13/2025
Anthony H. VERIFIED CUSTOMER
Thank you for the service, Thank up Julie for your help. We appreciate you assistance and will continue to comeback to this dealership.
5/13/2025
Antina C. VERIFIED CUSTOMER
Oscar Ortega...is Always very very Helful in any way...I ask a question he always so professional in Answering me...I call for appt...Oscar is always there on Time..
Oscar Always does Excellent Job..makes everything easier for me to fix or bring my car for service..Thanks Oscar...
5/13/2025
Ferdinand G. VERIFIED CUSTOMER
Thank you for your good service.
5/13/2025
Romulo G. VERIFIED CUSTOMER
Outstanding service representative
5/13/2025
Andrew F. VERIFIED CUSTOMER
RICHARD did an awesome job having my vehicle diagnosed and serviced quicker than expected. He was able to answer all my questions and provided the solution that I was looking for to make repairs. I would call on RICHARD again for my service needs in the future.
5/13/2025
Kwai T. VERIFIED CUSTOMER
Very good experience working with Leo.
5/13/2025
Steven M. VERIFIED CUSTOMER
Great service from Jorge
5/13/2025
David/ Jamie. VERIFIED CUSTOMER
Viviana is an amazing service advisor whom has always done exceptionally well handling all of my cars needs within reason since my purchase.
5/13/2025
Rosa Ivone. VERIFIED CUSTOMER
Trevor has a great attitude and always there to help his customers
5/13/2025
Clauder A. VERIFIED CUSTOMER
It wasn’t wasted duty
5/13/2025
Thomas I. VERIFIED CUSTOMER
Friendly and helpful. Easy to understand.
5/13/2025
Jocelyne V. VERIFIED CUSTOMER
Benito Torres is a perfect example of amazing customer service. Amazing attitude very presentable and overall a great character.
5/13/2025
Ling L. VERIFIED CUSTOMER
Great service, thanks!
5/13/2025
Laura G. VERIFIED CUSTOMER
Everyone at Norm Reeves goes above and beyond. I usually work with Trinity but I believe her name is Nicole (sorry if I don't remember her name)she just came to work at Norm Reeves from another Honda Dealer she was great, listened and knew what I wanted.
5/13/2025
Suzanne V. VERIFIED CUSTOMER
The process was quick and straightforward.
5/13/2025
Sean P. VERIFIED CUSTOMER
Service itself was fine and the people I dealt with were fine too, but man it was EXTREMELY frustrating trying to reach somebody through your phone number. I felt like I was going through an infinite loop bouncing between bots and automated messages. It took a very long time to be able to actually reach a relevant human being to request a shuttle ride back to the dealership.
5/13/2025
Juan Carlos. VERIFIED CUSTOMER
He’s great and honest employee. He helped me out a lot. Found the problem of my car right away. Always kept me updated on my car status. We need more people like him at Honda !!!