Valerie was very professional, friendly and very attentive. So grateful for her knowledge and professionalism
4/18/2026
Erik K. VERIFIED CUSTOMER
My service advisor was out of office after i dropped off our car, but nobody on staff kept us informed after that. Took several calls to try to keep informed of status of repairs, felt like we were not a priority. Tried to escalate to a service manager but was told they were unavailable. Not a good experience with norm reeves and will bring our car somewhere else in the future.
4/18/2026
Cinthia M. VERIFIED CUSTOMER
Very nice work on time. Took care of the work and made it easy for me to drive a car while car in the shop one happy customer ????
4/18/2026
George G. VERIFIED CUSTOMER
Dealing with Than is always a pleasant experience. He treats you like a friend and goes out of his way to ensure that you are satisfied. He is one of the reasons I keep coming back as a costumer. Thanks Than. George.
4/18/2026
Amy V. VERIFIED CUSTOMER
Kind and efficient communication
4/18/2026
Ray P. VERIFIED CUSTOMER
Very satisfied. All staff was friendly and to answer questions about my service.
4/18/2026
Yuehmei N. VERIFIED CUSTOMER
I’m very satisfied with Rafael Gonzales, very pleasant and friendly. Also have a sense of human. I’m very happy with his service thanks for.
4/18/2026
Dina B. VERIFIED CUSTOMER
Service was great, He was very professional and educated me on the services being performed on my car. I appreciate how welcoming the staff was. Thank you!
4/18/2026
Kazuko N. VERIFIED CUSTOMER
Louie Ramos is the best service guy I've ever had. Very professional and honest with me!
4/18/2026
Maria D. VERIFIED CUSTOMER
Thank you for the great communication and service, Kyle!
4/18/2026
Bianca H. VERIFIED CUSTOMER
My vehicle and safety concerns were failed to properly be documented on several occasions
4/18/2026
Shayandalayd D. VERIFIED CUSTOMER
I like the service his providing to me, he is a kind person the way he does his work is great ????????????????
4/18/2026
Emily S. VERIFIED CUSTOMER
I came in to get my trunk door fixed
4/18/2026
Deven S. VERIFIED CUSTOMER
waited long. “definitely not longer than 2 (hours)” wasn’t the case.
* i did have an appointment *
4/18/2026
Wade H. VERIFIED CUSTOMER
Good service as usual
4/18/2026
Tapia F. VERIFIED CUSTOMER
Great service
4/18/2026
Crystal G. VERIFIED CUSTOMER
I just want to say thank you for the service you provided thank you for staying calm during a moment where I felt very conflicted and I appreciate all the work that was done
4/18/2026
Kenneth N. VERIFIED CUSTOMER
After I signed the paperwork, took my keys and went to the truck, I discovered the following.
1. Rear seat was up with the battery compartment off.
2. Upon attempting to start the vehicle, I observed the truck was left in SERVICE mode.
4/18/2026
Bridget G. VERIFIED CUSTOMER
Leo was quick and super knowledgeable. Very helpful. Will return