I trust the service provided by the Norm Reeves employees.
4/18/2026
Hannah D. VERIFIED CUSTOMER
The gentleman Thanh Sabatier was a tremendous help. I will definitely recommend him to others & continue to get my car maintenance done at this service center.
4/18/2026
Felisa R. VERIFIED CUSTOMER
Genaro was very polite and he explained everything to me so I can understand what was being done to my car.
4/18/2026
Andrew S. VERIFIED CUSTOMER
Service was quick. Excellent experience.
4/18/2026
Alonso G. VERIFIED CUSTOMER
I was completely satisfied with the help & service from George Juarez,Thank so much.
4/18/2026
Debra C. VERIFIED CUSTOMER
Brenden was very kind and professional. Service was completed on time.
4/18/2026
Pablo Q. VERIFIED CUSTOMER
She took advantage of my young son, she didn’t ask him if he was okay performing all the extra services made to his Honda 3023 with only 17500 miles, he was there only for his 5 thousand miles oil service came out with an almost $400 bill , no professional at all
4/18/2026
Quoc N. VERIFIED CUSTOMER
Very fast checked in. Clayton explained everything clearly.
4/18/2026
Elizabeth W. VERIFIED CUSTOMER
Last oil change my washer fluid light was on. I complained thinking they forgot to fill it. On check in yesterday I told him the story and that the washer fluid light was on and to check it during oil change. Paid for service, went out to pick up car and washer fluid light was still on. Went back in and told him and he said “oh, must be a sensor”. Ok can you fix it. He said it’s under warranty and we will have to replace bottle. I said ok, but have already been here a while and have an appt. He said it should take about 1.5 hours. I had to leave. Why didn’t they check it or figure it out while in for service than letting me discover they hadn’t addressed it?
4/18/2026
Paige W. VERIFIED CUSTOMER
Mike was great!
4/18/2026
Azucena M. VERIFIED CUSTOMER
I’m really happy with a change of management! Seth was absolutely amazing making sure all the car needs were met, followed up with me throughout the process. Thank you!
4/18/2026
Penelope P. VERIFIED CUSTOMER
Miguel Cabrera delivers excellent customer service. I have complete confidance that he is focused on providing customers with the best service possible. He should be considered a valuable asset to Norm Reeves Honda.
4/17/2026
Beatrice S. VERIFIED CUSTOMER
good job!
4/17/2026
Leah S. VERIFIED CUSTOMER
Thank you for the service and treatment
4/17/2026
Maria R. VERIFIED CUSTOMER
I had a great experience working with Jonathan at the Honda dealership in Cerritos. After some past visits where customer service didn’t meet my expectations, I was hesitant—but Jonathan completely turned that around.
He was professional, friendly, and took the time to clearly explain everything. The whole process was smooth and quick, and I really appreciated how comfortable he made me feel.
Thank you, Jonathan, and Honda Cerritos for such a positive experience!
4/17/2026
Eduardo S. VERIFIED CUSTOMER
Everything went fine, service was faster than usual this time.