I was highly impressed by the high level of professionalism and outstanding customer service.
5/16/2025
Reynaldo R. VERIFIED CUSTOMER
Yes, I'm so happy with the services that I got and thank you.
5/16/2025
Diana J. VERIFIED CUSTOMER
Trevor was great
5/16/2025
Robert B. VERIFIED CUSTOMER
Great service from Jesse and Jorge. Tks,Bob Burgess
5/16/2025
Rita I. VERIFIED CUSTOMER
Fabulous customer service and quick service.
5/16/2025
Pauline V. VERIFIED CUSTOMER
Great customer service in the Service Department!
Mr. Octavio was amazing, he was very professional and kept me updated on my vehicle. Thank you for your outstanding customer service!
5/16/2025
Jenny D. VERIFIED CUSTOMER
Great job, the car feels great now. Great communication and response time, thank you for the vehicle loan too, much appreciated.
5/16/2025
Deborah G. VERIFIED CUSTOMER
Rudy is great
5/16/2025
Yolanda J. VERIFIED CUSTOMER
Benito Torres service advisor and his brother Javier Torres mechanic always provided excellent service. That is why I buy Honda products
5/16/2025
Andrew R. VERIFIED CUSTOMER
Nancy was a great help! She was very informative, and took the time to make sure I understood! Best experience at norm reeves West Covina so far! ????????
5/16/2025
David T. VERIFIED CUSTOMER
Kevin is an excellent service representative. Thanks for the great work!
5/16/2025
Daniel W. VERIFIED CUSTOMER
Nice and helpful
5/16/2025
Mary B. VERIFIED CUSTOMER
Excellent service. Thanks.
5/16/2025
Nestor C. VERIFIED CUSTOMER
Brandon is helpful
5/16/2025
Al K. VERIFIED CUSTOMER
The mechanic that replaced the AC condenser on my car ignored and neglected to reinstall the plastic screws on the cover for the condenser.
Now I cannot trust whether they installed the condenser properly either!
Very disappointed!
However Jorge the advisor did his best to help and reinstalled the plastic buttons.
5/16/2025
Laura H. VERIFIED CUSTOMER
Good
5/16/2025
Jose R. VERIFIED CUSTOMER
I’m going to keep coming back
5/16/2025
Charbel A. VERIFIED CUSTOMER
Thanks for the team at Norm Reeves.
5/16/2025
Ashley S. VERIFIED CUSTOMER
Mr. Sharma was a 10 out of 10. Very nice and professional, made us feel at home.