Thank you Clayton! I look forward to getting the survey.
5/18/2025
Jose H. VERIFIED CUSTOMER
I apprecite they took me whne i bought the car elsewhere. Service great
5/18/2025
Benjamin S. VERIFIED CUSTOMER
I had an outstanding experience at Honda for my Odyssey’s first oil change and tire rotation! Ramez and John provided top-notch service, demonstrating professionalism and efficiency while ensuring everything was done perfectly. Their friendly attitude and attention to detail made the process seamless and stress-free. I’m so impressed with this dealership that I’m already looking forward to purchasing another Honda from them soon. Highly recommend!
5/18/2025
Julia Y. VERIFIED CUSTOMER
I think they were fair and helpful in my last service visit.
5/18/2025
Christina M. VERIFIED CUSTOMER
The customer service staff is very friendly and welcoming. Once my car was checked in, the waiting area is very inviting and comfortable. The service on my car was performed pretty quickly with a very limited wait time. I am very satisfied with the service. Thank you Toyota!
5/18/2025
Jose M. VERIFIED CUSTOMER
The service was exceptional and I am very satisfied with the service.
5/18/2025
Amiruddin A. VERIFIED CUSTOMER
Even he did not check the tire pressures, all 4 tires have deferent air pressures, like 35, 39 41,no tire rotation, how i know the technician checked everything well? That's mean they are paying attention well.
5/18/2025
Michael S. VERIFIED CUSTOMER
Nathan is the goat. Service was awesome.
5/18/2025
Linda L. VERIFIED CUSTOMER
Aaron showed professionalism
5/18/2025
Monica B. VERIFIED CUSTOMER
Ruben is such a great asset to the service department at Norm Reeves Cerritos. He goes above & beyond to make sure the customer is taken cared of & satisfied. Great customer service through & through!! :)
5/18/2025
Kayvan A. VERIFIED CUSTOMER
Very satisfied with the service our service advisor was very professional and helpful.
5/18/2025
Michael J. VERIFIED CUSTOMER
Very nice service advisor.
5/18/2025
Kalid A. VERIFIED CUSTOMER
Thanks
5/18/2025
Tam T. VERIFIED CUSTOMER
Great service advisor. He knows what need to be done for the customer.
5/18/2025
Isaiah E. VERIFIED CUSTOMER
Ramez Ramzy did a good job providing customer service and fulfilling my needs. As for the technician that serviced my car, they left their gloves on that contained oil and dirt. This was transfered to my steering wheel, door handle, and glove box. I had to wipe everything down and clean it. It's my biggest pet peeve, and has happened prior with my other vehicle. It makes me not want to come back to the dealer seeing the way the technician treats the cars.
5/18/2025
Marie D. VERIFIED CUSTOMER
Oscar was helpful and courteous.
I wanted to have been informed of the status of my vehicle earlier. I dropped off my car around 10am. I did not hear from the service center. I have to call the service center sometime approximately 4pm to find out the status. I received a text around 4:40pm that it is ready for pickup and the last pickup is 5:15. What if I’m far away and won’t make it on time. It would be nice to have been notified early on.
5/18/2025
Judith E. VERIFIED CUSTOMER
Very professional
5/18/2025
Michael W. VERIFIED CUSTOMER
Very happy with entire process. I have been a loyal customer for 10 years and will recommend your store to my friends!