I when to drop off my car for a recall service and John made my day by finding a spot in the agenda to get it fixed on that day I want to give a big thank u for making my day and to never stop giving a great service to anyone thank u again
5/19/2025
Francisco E. VERIFIED CUSTOMER
Great and friendly service
5/19/2025
Sun L. VERIFIED CUSTOMER
Great services! Thank you!
5/19/2025
Jessie M. VERIFIED CUSTOMER
I was really disappointed with the vehicle service , the front desk was excellent but the actual civic service was a disappointment.
The invoice states that all the fluids on the civic were full to the appropriate max indicator. But that was no the case it’s my civic service. The radiator and window fluid were at minimum levels. I have timestamp pictures of the issues. I hope other customers don’t have the experience that I did. We take our vehicles to your dealer for trustworthy and peace of mind.
5/19/2025
David M. VERIFIED CUSTOMER
Kyle is the best.
5/19/2025
Maria D. VERIFIED CUSTOMER
Very happy, he is an excellent employee, he is always attentive to the needs of the car and the service is impeccable, thank you.
5/19/2025
Phyllis H. VERIFIED CUSTOMER
Very friendly and helpful employees. Outstanding service. Fast repairs. John Le was very helpful!
5/19/2025
Audrey C. VERIFIED CUSTOMER
Thank you for your assistance! Very good service!
5/19/2025
Sam T. VERIFIED CUSTOMER
Work done within time frame advised.
5/19/2025
Dale S. VERIFIED CUSTOMER
Javier is the best!
5/18/2025
Cecilia B. VERIFIED CUSTOMER
Nicole was amazing! She was very helpful, kind and professional. I love West Covina Honda !
5/18/2025
Giovanni C. VERIFIED CUSTOMER
Great service!
5/18/2025
Dat N. VERIFIED CUSTOMER
Ruben Marquez was very supportive and did great for the Recall repairs.
Besides the Recall gas pump issues, Honda Clarify vehicles develop other manufacture problems with the electrical system issue front cameras. These issues trigger and compromise driver-SAFETY, such as: 1. Lane .Keeping assist, 2.collision mitigation system, 3.adaptive cruise control, 4.road departure mitigation problems and more. We really love the Honda Clarity performance but these manufacturers system defects are too expensive to repair. We don’t know what to do with this good vehicle, it is not even pass 100, 000 miles and still new to us. We hope Honda Clarity can review and consider to help resolving or fixing these issues, so people like us who love the Clarity can have this road- mates longer on the daily driving journeys. Thanks
5/18/2025
Bluerain Cargo. VERIFIED CUSTOMER
It is not a good experienxe. I am complaining abou this 2 things it does not get fixed bitbthe report they told me everything is good. Middle Right Seat still making moise and When Turning Steering Wheel It is still making noise
5/18/2025
Christine P. VERIFIED CUSTOMER
Thank you! Thanh was great and so was the rest of the team
5/18/2025
Joe V. VERIFIED CUSTOMER
Crystal has always been helpful and I appreciate her assistance.
5/18/2025
Cruz O. VERIFIED CUSTOMER
Thank you to George Raygoza very professional 10 of 10 helping me