The Car Group

Samuel was very friendly and knew his stuff. Talked to me with honesty and made sure I understood the situation.

Edward Obando is such an excellent advisor. In less than 24 hours I had my damaged left side mirror completely replaced. I know Edward worked hard to help make that happen! Thank you very much!

Very satisfied with my visit to your facility.

My service was great

Arrived at my appointment on time and was accommodated by Jayden Right away.

Candice treated me exceptionally well. Understood my urgency and communicated with me every step of the way.

Got good service. Disappointed that the battery didn’t last a year, but Love my Honda civic sport. Not for sale.

Great customer service everytime

He is the best service advisor that I have had there.

Expert service

Great customer service but the service took took long

Hannah is amazing. She always takes the stress off and goes the extra mile. Best service advisor out there. Hands down. Thank you Hannah!

Very professional employees and nice

Rosalind researched options for me when I was looking to replace my tires, and showed me some options including the discount deal running this month.

Ramez was very prompt, knowledgeable, and friendly.

Great service no complaints and thats the way it's been for every visit.

Robert was attentive and helpful throughout my process

You’re guys did a great job thank you The surface representative that actually job and professional

I was told my car was recommended a bunch of additional services. I respectfully denied the additional services. Then I asked if my vehicle was ready. It took 24 minutes for a response on whether my vehicle was ready. To which John, finally responded with yes. Then I showed up 15 minutes after he said the vehicle was ready. I then waited in your lobby for almost 30mins. I saw my vehicle pull up 15 mins after I showed up. I waited and additional 15 minutes before I finally went up to John and asked if it was ready. It makes zero sense to me how a simple service work order takes almost 45+minutes to finalize. AFTER telling the customer their vehicle is ready. I understand if it took a few minutes to get the paperwork ready after I showed up. But he had 15 mins in between when he told me it was ready and when I showed up. Then almost 30 mins of me waiting in the lobby. The wait time was ridiculous. Also the service was incredibly slow. No "sorry that so long" of anything like that. I was told my service would take around 2-3 hours. Which for a quick oil change, fluid check, tire rotation, and undercarriage inspection is very reasonable. But my vehicle took almost 4.5 hours. I was very disappointed with the service here and I was planning on buying a new vehicle from this dealership. But this experience has made me weary of coming back.

Q did a great job helping get things moving and push things efficiently. He's a great asset to your team!