Simona provided fantastic customer service. She thoroughly explained all the recommended services needed without seeming pushy. She made my visit to Toyota easy and hassle free. I will be visiting again and requesting Simona if she is available.
6/20/2025
Veronica T. VERIFIED CUSTOMER
Trinity was very helpful thank you
6/20/2025
Hugo L. VERIFIED CUSTOMER
Great service advisor !!!
6/20/2025
Haydee R. VERIFIED CUSTOMER
Excellent job!
6/20/2025
Bill W. VERIFIED CUSTOMER
Mr. Benito,
He is a true professional and respected, he represents superior quality and attention to detail.
Thank you for taking care of our Vehicles!!!
Best regards,
Bill W
6/20/2025
Tish R. VERIFIED CUSTOMER
As always Chris Pineda took very good care of me and my vehicle. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Customer service and Professionalism
6/20/2025
Claudia L. VERIFIED CUSTOMER
Thank you Miguel Cabrera for always helping me on my car needs
6/19/2025
Robert D. VERIFIED CUSTOMER
Thanks for taking good care of us and our car the last few days.
6/19/2025
Nancy G. VERIFIED CUSTOMER
Great customer service very helpful representative
6/19/2025
Angel M. VERIFIED CUSTOMER
I was very happy with the service I received. The staff was professional, courteous, and made the entire process smooth and easy. I appreciate the clear communication and the timely completion of the work. Thank you for the great service!
6/19/2025
Ernest G. VERIFIED CUSTOMER
Ruben is the only reason why I still take my car to be serviced at Cerritos Honda. His knowledge, professionalism, attention to detail, and ability to have the car in then out in a timely manner is truly outstanding and makes him the best service department representative. Thank you Ruben!
6/19/2025
Edgar C. VERIFIED CUSTOMER
Vehicle was finished sooner than expected
6/19/2025
Alejandro C. VERIFIED CUSTOMER
Friendly advisor
6/19/2025
Birgit A. VERIFIED CUSTOMER
We asked about the sensor on the left front which popped out and is dangling on its wire on the inside of the bumper and if there is a clip that can be used to reattach and fix it. This did not get addressed in any way during the inspection. Sensor still dangling with a hole clearly visible
6/19/2025
Janet N. VERIFIED CUSTOMER
Nicole is the best! Her friendly demeanor and efficiency is perfection! Thank you!
6/19/2025
David R. VERIFIED CUSTOMER
You were able to accommodate me on short notice and work was done as requested.
Thank you
David
6/19/2025
Mary W. VERIFIED CUSTOMER
1 did not receive any update until I had to walk up to service agent 2 1/2 hrs after dropping of car.
2. $199 was too much to pay for lower battery diagnosis, which was very obvious.
3 I don’t like how I cannot change the service light signal. If I or Toyota had just turned it off, it should be wired to come back on if the low battery condition continued.
6/19/2025
Robin D. VERIFIED CUSTOMER
I was unhappy that it took an extra day for repair. Apparently "they" sent the wrong harness. Did "they" or was the wrong harness ordered?
6/19/2025
Hung L. VERIFIED CUSTOMER
Very friendly people high knowledge waiting shortly
I been with this place from new car 2018 till now