Robert is the undisputed Best service advisor I've ever had the pleasure of known. He is serious about getting the car repaired or maintained on time and on budget and he has excellent rapport with customer. His estimates are accurate both on cost and time. Thank you Robert for all you do.
6/20/2025
Francis T. VERIFIED CUSTOMER
I did not receive a Multi point inspection sheet. Were fluid levels checked, specifically oil levels? I had been getting oil change reminders at time intervals. Got a filter change message yesterday 6/19
6/20/2025
Miguel G. VERIFIED CUSTOMER
Trevor was attentive to my needs. He provided details of the work being done and made the experience a pleasant one.
6/20/2025
Barbara M. VERIFIED CUSTOMER
Friendly staff. Treated me with dignity even though I have little knowledge of cars.
6/20/2025
Diane R. VERIFIED CUSTOMER
Leo was the gentleman who assisted me with my car maintenance. He was friendly and helpful. I spent a long time waiting for my car to be done, but I had a good book and the time passed.
6/20/2025
Jose A. VERIFIED CUSTOMER
John is great. Second time working with him and he wildly professional. Even makes sure to shake your hand which to me is a lost form of professionalism. If everyone else is like him, that’s a hard staff to beat!! Keep up the good work!!
6/20/2025
Fabiola R. VERIFIED CUSTOMER
Excellent work and congratulations on your behalf for having Jonathan on your team!! His work ethic is outstanding!!
6/20/2025
Luis M. VERIFIED CUSTOMER
Fernando was amazing and pleasant.
6/20/2025
Alan S. VERIFIED CUSTOMER
Robert is the Best!
6/20/2025
Armand J. VERIFIED CUSTOMER
Looking forward to the survey
6/20/2025
Bryan P. VERIFIED CUSTOMER
The service team removed a seal that a previous mechanic installed in an effort to get a test that would result in a failed test. I am going to pursue legal action.
6/20/2025
Victor G. VERIFIED CUSTOMER
Crystal was very helpful on everything, before I even requested something she already asked me if it was ok ,. Service like that would definitely take me back, thank you Crystal.
6/20/2025
Juan P. VERIFIED CUSTOMER
Great service , thank you
6/20/2025
Joel P. VERIFIED CUSTOMER
John was great! Talked me through everything that was done to the vehicle and provided great service.
6/20/2025
Jane S. VERIFIED CUSTOMER
George was patient with me. Not used to taking care of a car. Husband was my guy. Not anymore since his stroke. Grateful for George.
6/20/2025
Jonelle G. VERIFIED CUSTOMER
I enjoy every visit, every oil change, tire replacement and fixtures done to my vehicle at Norm Reeves Honda. I want to give Mr Cabrera and all his team for the ongoing amazing service. Especially now that us immigrants, Mexicans, Hispanics, Latinos and even citizens are all going through with this awful change. I was expecting to be treated with spite but instead I was treated with more kindness. Thank you guys for all you do. Thank you Mr Cabrera for not treating us any different. Thank you Norm Reeves for always making Honda our official 2nd home of the Mexican Americans. My hat goes off to you and your amazing staff.
6/20/2025
Mayra R. VERIFIED CUSTOMER
Great customer service.
6/20/2025
Joseph D. VERIFIED CUSTOMER
Very happy and satisfied and thank you that you worked whith my car very professional and thank you John Beck for showing your honesty
6/20/2025
Bryce N. VERIFIED CUSTOMER
Simona was friendly and attentive, despite a very busy service department. I hope to work with her again!