Hi, thank you to Rober I have a great experience on the service on my Toyota Highlander Robert is a great employee thank you again.
6/21/2025
John S. VERIFIED CUSTOMER
Hanna was great! Thank you very much for wonderful service.
6/21/2025
Maria Q. VERIFIED CUSTOMER
Friendly service
6/21/2025
Ruby C. VERIFIED CUSTOMER
Mr. Cabrera always goes above and beyond with his customer service. Very helpful to answer any questions to help .He is very welcoming and kind.Thank you Honda for having such an asset to your company.
6/21/2025
Silvia J. VERIFIED CUSTOMER
Sal was helpful and polite. He answered all of my questions politely. Thank you for great service.
6/21/2025
Brandie E. VERIFIED CUSTOMER
Edwin is always the best! He always treats me with the utmost respect and professionalism
6/21/2025
Patrick S. VERIFIED CUSTOMER
very professional
6/21/2025
Consuelo L. VERIFIED CUSTOMER
Benito has been the person who has attended me since the first time I took my car for service hi s very caring person and a hard worker. My son bought a new car a couple of months ago and I told him always look for Benito when you have concerns regarding the car do I am sure he will look for him when he need. Benito is a very respectful person and I have been luck to have him call me back when I have a question. Thank Benito ????
6/21/2025
Jerry L. VERIFIED CUSTOMER
Rudy was awesome, we took care of what we needed done
6/21/2025
Linda T. VERIFIED CUSTOMER
I was informed that the shuttle comes every 15 minutes. I waited for two hours, shuttle didn’t arrive until 30 minutes before my car inspection was completed.
6/21/2025
Leah V. VERIFIED CUSTOMER
I appreciate the time that Sal took to answer all of my questions.
6/21/2025
Pauline M. VERIFIED CUSTOMER
Thank You Enrique for being such a good service representative. You were very attentive to my needs. Keep being the person that you are
6/21/2025
Daniel S. VERIFIED CUSTOMER
Excellent service
6/21/2025
Irma B. VERIFIED CUSTOMER
When you all check my engine filter. You all disconnect the cylinder 1 and didn't put it back on right. Once I left the dealership I got a check engine light.
6/21/2025
Loksh T. VERIFIED CUSTOMER
Service advisor was not customer friendly. Didn't provide useful information as needed
6/21/2025
Michael L. VERIFIED CUSTOMER
The 10000 mile service I received was fine. What I have a problem with is that I asked about multiple paint chips on my hood getting fixed and she said to talk to the body shop. Went to the body shop and they said it’s not covered under my warranty. My car is less than a year old and has less than 10000 miles, and has 4 or 5 deep paint chips on the hood, and Toyota’s reply is basically, “too bad, that’s not covered “. I could understand this if the car was several years old and had a lot more than 9400 miles, but the paint shouldn’t be chipping with less than 10000 and less than a year old. Toyota says they strive for customer satisfaction, but apparently not in this case.
6/21/2025
Elaine H. VERIFIED CUSTOMER
good service
6/21/2025
Monica F. VERIFIED CUSTOMER
Fernando was very kind and personable. It was a joy to have worked with him.
6/21/2025
Suzanne Maria. VERIFIED CUSTOMER
Satisfied 101 percent!
6/21/2025
Dena P. VERIFIED CUSTOMER
Denise Lopez was Awesome!!! Her customer service skills are outstanding .
She is a definite asset to your company. ⭐️⭐️⭐️⭐️⭐️ Employee
Thanks Denise Lopez @ Toyota you made me feel as if my money was well spent when purchasing the extra coverage. Keep up the great work!!!