Benito is always helpful and professional. He keeps us coming back!
6/19/2025
Natali C. VERIFIED CUSTOMER
I came in for a simple oil change, but Ruben helped me so much. My AC has been messed up for two years and I’ve asked other Honda techs and no one has ever helped me. After all this, Ruben fixed it in less than 2 hours. I appreciate his help. He was very kind and knowledgeable. I will be requesting him when I come back.
6/19/2025
Vicki P. VERIFIED CUSTOMER
Mohamed was very friendly and helpful. He seemed exceptionally knowledgeable about our car and the necessary items that the car needed. Thank you
6/19/2025
Erlita S. VERIFIED CUSTOMER
It was always a pleasure knowing that Miguel Cabrera provides quick and quality service
6/19/2025
Kelli H. VERIFIED CUSTOMER
Alejandra was friendly and professional and helped make this a very good experience.
6/19/2025
Linda S. VERIFIED CUSTOMER
Jesse and all of the other service employees were amazing at Norm Reeves Honda in Vista California. However, I am not satisfied with the quality and reliability of my 2020 Honda. I have spent nearly $3500 on a car with 40,000 miles for the AC system. I will unlikely purchase a Honda again after enjoying More than 15 years of 6 cars . I feel the quality and dependability of your car company has slipped
6/19/2025
Millie K. VERIFIED CUSTOMER
I brought my car in for an oil change and routine maintenance etc., and waited in the lobby for my car to be done. Mr. Pena was helpful in getting my car the recalled parts to ensure safety along with the oil change maintenance.
6/19/2025
Janice H. VERIFIED CUSTOMER
Denise is the best, no pressure but provides all the information I need to make the best decision when I have my car serviced! Thank you!
6/19/2025
Marilou . VERIFIED CUSTOMER
Wait time very short
6/19/2025
Judith Z. VERIFIED CUSTOMER
Excellent service. Received car more promptly than anticipated. Thank you.
6/19/2025
Gary V. VERIFIED CUSTOMER
Crystal was great to deal with and I’m looking forward to having her as my service advisor in the future whenever I bring my Explorer in for service. She was polite, professional and very helpful. She’s a keeper!
6/19/2025
Lance L. VERIFIED CUSTOMER
Kevin did a great job listening and then explaining what was to be done, and then he did it just as he explained. He gave great customer service.
6/19/2025
Steven N. VERIFIED CUSTOMER
100% Satisfied with the service
6/19/2025
Jonathan L. VERIFIED CUSTOMER
Talk about a stand up individual. Helpful though the whole process. No hassle, just straight to what I needed to do and clear recommendations based on my vehicles needs. 5 stars to Sal Lua.
6/19/2025
Kristian H. VERIFIED CUSTOMER
Thank u Jonathan for the good service u provided
6/19/2025
Rolando S. VERIFIED CUSTOMER
The 'Service required' on the instrument cluster wasn't cleared. I immediately brought it to my advisor's attention and in fairness they acted right away.
6/19/2025
Brian M. VERIFIED CUSTOMER
Thank you for doing an excellent job
6/19/2025
Stephanie C. VERIFIED CUSTOMER
Ernesto called me throughout the day to update me the Status of my Service.
He explained everything and provided me with wonderful customer service.
I appreciate everything and will recommend him
6/19/2025
Blanca B. VERIFIED CUSTOMER
Very profesional and polite . Ernesto explained all the job they got done for my car.