Maria was very courteous, thorough and efficient. She was a true professional in each aspect of my visit.
6/30/2025
Jena K. VERIFIED CUSTOMER
I really appreciate that you found what the problem was. Norm Reeves Honda has amazing people working there.
6/30/2025
Rory G. VERIFIED CUSTOMER
Everyone in the service dept I interacted with was great!
6/30/2025
Macario P. VERIFIED CUSTOMER
Great customer service and didn’t wait long for service work to be done.
6/30/2025
Denise M. VERIFIED CUSTOMER
Julie was very courteous & professional. Kept me to update with what was going on w/ my car. Made every effort to make sure my car was fixed it a timely manner. I would go back to her again. Thanks Julie.
6/30/2025
Robert A. VERIFIED CUSTOMER
It was my 3rd visit for AC issue. First visit on 3/27/25 was told issue was resolved. 2nd visit on 6/5/25, appeared that everything was fine. 2 days later AC not working again. Third visit on 6/12/25, I’m told a repair will cost over 1k. Your credibility is shot with me. Spoke to Joseph service manager and he added to the confusion. Your Credibility is no good bc it seems that if problem still exists, let’s just replace the whole part. Why couldn’t the compressor shaft seal been replaced again? Thats what was replaced on 3/27/25. Why couldn’t it be replaced again? Instead of suggesting a 1k replacement? Customer #83525
6/30/2025
Hollis D. VERIFIED CUSTOMER
Fernando Napoles we above and beyond to satisfy our concerns. Thank you for solving this problem.
6/30/2025
Val C. VERIFIED CUSTOMER
Job was done quickly
6/30/2025
Tracy S. VERIFIED CUSTOMER
Mr P was great. The courtesy shuttle appreciated. However part not available so I have to return to Toyota Service when it is.
6/30/2025
Yasmine N. VERIFIED CUSTOMER
John was super polite and the service was fantastic!
6/30/2025
Carmen G. VERIFIED CUSTOMER
Thanks ????
6/30/2025
Steven R. VERIFIED CUSTOMER
John was friendly and professional
6/30/2025
Uiin L. VERIFIED CUSTOMER
Edwin Rivas was kind, efficient, and very helpful.
6/30/2025
Brenda M. VERIFIED CUSTOMER
Nicole was truly amazing!! Upon check in, she greeted me with great energy. Nicole was very knowledge and created a legendary experience by making me feel like family. I was very impressed with her customer service. 10/10!!
6/30/2025
Jacqueline J. VERIFIED CUSTOMER
Nichole was very nice
6/30/2025
Irma L. VERIFIED CUSTOMER
Well satisfied
6/30/2025
Sharon B. VERIFIED CUSTOMER
Everyone was Nice and Polite. Professionalism greay
6/30/2025
Jose F. VERIFIED CUSTOMER
Thank you great service!
6/30/2025
Patricia L. VERIFIED CUSTOMER
Thanh was awesome!
6/30/2025
Jason S. VERIFIED CUSTOMER
Had a great experience. Ram was friendly, knowledgeable, and professional! Would recommend!