Service writer Shayna was very polite, answered all my questions and concerns very professionally.
Upon needing more work than I brought my car in for she handled my case with a great expertise and worked my car in as soon as possible.
I would recommend this dealership to all my friends for service concerns.
5/6/2021
Dennis M. VERIFIED CUSTOMER
Shayna is very nice person helpful and easy to work with I give her five stars ????????????????????
5/6/2021
Steven F. VERIFIED CUSTOMER
Everything seems fine for now. Git to wait and see if my trans acts up again.
5/6/2021
Peter B. VERIFIED CUSTOMER
Friendly, fast & I liked the shuttle. Lem was especially accommodating and the shuttle driver was very engaging and informative. I will be back! Thank you.
5/6/2021
Julieta H. VERIFIED CUSTOMER
According to your findings is there a way that you can send me an estimated cost for the main repairs?
5/5/2021
Russell L. VERIFIED CUSTOMER
I purchased the car from Maya in Hilo and she has handled everything. It was a pleasure working with her and you have an outstanding staff member.
Russ Lesser
5/5/2021
Debi K. VERIFIED CUSTOMER
I am so grateful for the service received. Lem was amazing. I was really stressed about what was going on with my vehicle and he went out of his way to make sure I received service when you were already overbooked. have previously taken my vehicle to Kona side as I live on that side but would strongly consider bringing over here because of the excellent service.
5/5/2021
Gloria L. VERIFIED CUSTOMER
Really nice employees
5/4/2021
Margaret R. VERIFIED CUSTOMER
I enjoyed dealing with her and the rest of the staff there. I felt like my patronage was appreciated
5/1/2021
Richard P. VERIFIED CUSTOMER
Lem rocks
4/30/2021
Savanah R. VERIFIED CUSTOMER
Na
4/30/2021
Wayne B. VERIFIED CUSTOMER
Thanks for quick service!
4/30/2021
Valerie T. VERIFIED CUSTOMER
Service was fast and complete.
4/30/2021
Ben S. VERIFIED CUSTOMER
As always, friendly, helpful, got the job done
4/29/2021
Susan Q. VERIFIED CUSTOMER
The service was excellent!
4/29/2021
James L. VERIFIED CUSTOMER
Thanks for always being there for me and my Mazda MX6.
4/29/2021
Sandra B. VERIFIED CUSTOMER
I purchased a used car from Big Island Motors and it was determined that there was some brake issues after I bought the car and Big Island motors made good on the car and are repairing the brake issue are there ticket. I appreciate the service.