Took care of both of my vehicles quickly and with no issues
8/10/2023
Melissa M. VERIFIED CUSTOMER
My car is losing oil. I stated that I put 2 quarts of oil in my car last week after 3 months and less than 3000miles driven. The tech stated he wiped oil residue from the valve cover and timing cover and stated there was no oil leak. They didn’t check spark plugs for oil. They stated they ran the car on idle and saw no leak so stated that there was no oil leak. Not the case! Oil in vehicles just doesn’t disappear you are either burning oil or you have an oil leak. I was recommended having an oil change at the end of the month and start and oil consumption test.
I don’t take kindly to being told “your car uses oil”. Yes, I am aware my car uses oil but oil become darker and darker as it is used it doesn’t disappear from the vehicle. There is less than 50k miles on my car and every service has been at this dealership. I have always been very pleased with the service and workmanship. My last two visits have not been less than stellar.
8/5/2023
Nichole M. VERIFIED CUSTOMER
Have my plates come in yet?
7/13/2023
Gerard J. VERIFIED CUSTOMER
Thanks
7/11/2023
Carol C. VERIFIED CUSTOMER
Please don't contact me.
7/9/2023
Harry S. VERIFIED CUSTOMER
Ha ha
7/8/2023
David M. VERIFIED CUSTOMER
Loving my Solterra
7/8/2023
Phoebe B. VERIFIED CUSTOMER
Appointment rescheduled for august 2
7/8/2023
Mary Alice. VERIFIED CUSTOMER
The persons dealing with me were so courteous and helpful.
7/8/2023
Rose B. VERIFIED CUSTOMER
Please send me a reminder for my next oil change. Thank you!
7/8/2023
Shalyn R. VERIFIED CUSTOMER
Great service, waiting for my new speakers. Mahalos
7/8/2023
Joseph R. VERIFIED CUSTOMER
Pleasant interaction and competent work.
7/8/2023
Michael S. VERIFIED CUSTOMER
The only thing good about our experience was the support we got from the General Manager, Chuck Furtado, who seemed to be the only person who truly cared about us and was willing to make it right.
7/8/2023
Mary N. VERIFIED CUSTOMER
You guys are perfectly helpful.
7/8/2023
Nuvneet K. VERIFIED CUSTOMER
I have not yet been serviced
7/8/2023
Lynne K. VERIFIED CUSTOMER
Big Island Motors has provided us with great maintenance service since I first purchased my Mazda in 2005 till present with my 2022 Hyundai.
7/8/2023
Tana M. VERIFIED CUSTOMER
I’m not satisfied right now. I live in Colorado. It’s 11:48 PM -your text woke me up.
7/8/2023
Elizabeth K. VERIFIED CUSTOMER
Really, two months after not responding to my service request??