Brad is always attentive to his customers and provides you with information in a timely manner. I appreciate the great customer service that is always provided at Hendrick Honda.
9/18/2018
Deedra A. VERIFIED CUSTOMER
Service was fast and friendly
9/18/2018
Marshall Q. VERIFIED CUSTOMER
Always great service
9/18/2018
Satyagopalakrishna A. VERIFIED CUSTOMER
I think the services were rushed through and every time I come here
I don’t feel comfortable and kind of feel that I am going to be ripped off with the pricing or any other info
9/18/2018
Dionna F. VERIFIED CUSTOMER
The walk-in appointment was quick and sweet. I appreciate the great customer service.
9/18/2018
Ronald R. VERIFIED CUSTOMER
Don’t understand why my battery was not covered under my extended warranty. The new battery has a 3 year warranty so why did this battery have less than 3 years?
9/18/2018
Jeffrey M. VERIFIED CUSTOMER
I felt that not everything was explained to me. This was my first maintenance visit after buying a new car. I wanted more information about my service contract and when I should bring my vehicle in next and what else is offered or included. This was a very simple transaction that I would expect from a five-minutes oil change place and not a dealership where I wait an hour and a half.
9/18/2018
Regina P. VERIFIED CUSTOMER
Always a great experience...thank you
9/17/2018
Jametta R. VERIFIED CUSTOMER
Issac had great customer service. He took the time to walk through each service my card needed.
9/17/2018
Denita C. VERIFIED CUSTOMER
Cullen was superb!
9/17/2018
Sherry N. VERIFIED CUSTOMER
Excellent service
9/17/2018
Ken S. VERIFIED CUSTOMER
The representative told me (and messaged me) that my tire had a nail in it and it could not be repaired. He wrote that the nail was at an angle and that I would need to purchase a new tire. The car, a 2016 leased CRV with only 18,000 miles, recently had a tire rotation at another Honda is dealership and no issues were identified. I was also advised to have a tire alignment done. The total cost of the work was quoted at $262.21. I declined the work and brought my car to Costco. The nail didn’t even puncture the tire. The tire was repaired and tested for $10.99.
9/16/2018
Dana M. VERIFIED CUSTOMER
I ove Honda service always great
9/15/2018
Sandra P. VERIFIED CUSTOMER
Patient and explained everything
9/15/2018
Dinesh R. VERIFIED CUSTOMER
I received good service even though I did not have appointment.
9/15/2018
Kristy B. VERIFIED CUSTOMER
Awesome service and Nicholas even deliveried my car to me at work! So sweet!
9/15/2018
Harry H. VERIFIED CUSTOMER
Thanks for all the Help!!!
9/14/2018
George C. VERIFIED CUSTOMER
Great service, fast and friendly.
9/14/2018
James S. VERIFIED CUSTOMER
Service was excellent, Service Manager was excellent, been a Hendrick Honda customer for 36 years