David is very Service-oriented. Great customer service!
9/19/2018
Toni M. VERIFIED CUSTOMER
Very informative and accurate on time needed for service
9/19/2018
Alicia A. VERIFIED CUSTOMER
My advisor was awesome! She gave me excellent information concerning detail work that I inquired about. I was in and out! Great service.
9/19/2018
Kenneth B. VERIFIED CUSTOMER
I brought my car in for a tire pressure indicator light, when I left the tire pressure indicator light Came on five minutes later. Very disappointed
9/19/2018
Christopher S. VERIFIED CUSTOMER
Great customer service
9/19/2018
Dorothy C. VERIFIED CUSTOMER
The young man was very courteous and professional.
9/19/2018
James M. VERIFIED CUSTOMER
Really good people you have In your service Department
9/19/2018
Jagath K. VERIFIED CUSTOMER
I had setup an appointment to perform an oil change at 5:40pm. I arrived around 5:25 pm. The simple oil change was not completed until 7:30pm. Totally unacceptable.
Also, when I arrived at the gate, there was one car parked in the right side drive through lane, but my car could not be taken in for about 5-10 minutes as the car already in was a stick shift and no one except one person knew how to drive it. Pathetic, given this is a car dealership.
9/19/2018
Faith P. VERIFIED CUSTOMER
I arrived without an appointment and still had my car serviced in a reasonable time frame.
9/19/2018
Renae C. VERIFIED CUSTOMER
Super fast service very satisfied
9/19/2018
Ellen B. VERIFIED CUSTOMER
Jeremy was excellent. Very informative. I was a little
Annoyed when I went to use the car wash and it wasn’t working. I called the Hendrick number and was told that there was nothing they could do about it that a technician would have to look at it. I felt like they should have offered me a car wash code for different day.
9/19/2018
Dale C. VERIFIED CUSTOMER
Jessica Poteet always takes care of myself and my employees. She has always done an awesome job. To put it in simple terms, Jessica is “THE ****”. We want bring our vehicles in for service or detailing unless she is working!!!
9/19/2018
Rachel L. VERIFIED CUSTOMER
Shacoya is great!
9/19/2018
Sia S. VERIFIED CUSTOMER
Brad Dixx has always been more than kind to me at every visit. Never would I have thought I would look forward to getting my car serviced, but I always enjoy coming in and chatting with the friendly people in the service department. I also really appreciate that my son has a safe space to play while I wait.
9/19/2018
Teddy J. VERIFIED CUSTOMER
Tech did not understand what he was told was wrong with the vehicle. Brake pedal was going to the floor not stuck to the floor as stated on the statement. I did not tell tech that the vehicle read fault on the dash . I do not know where he got his info. Did not request inspection check as stated on statement. I hope car is is fixed. Info not good. Wife picked up vehicle not me did not read info till I got home from work.
9/18/2018
Wendy S. VERIFIED CUSTOMER
Brad always goes beyond to help with our car needs! He’s great!!!
9/18/2018
Hasmig B. VERIFIED CUSTOMER
Will was very professional and let me know everything on the paper work ..I appreciated he took time and especially his positive attitude ..
9/18/2018
Alan A. VERIFIED CUSTOMER
Excellent service
9/18/2018
Kacey T. VERIFIED CUSTOMER
Always a pleasure working with Issac. He takes the time to review and explain all services prosposed and provides answers to additional questions I may have
9/18/2018
Gene B. VERIFIED CUSTOMER
Excellent, and Shacoya personally walked me out to my car