Bert provided excellent customer care from the moment I spoke with him on the telephone to our face to face conversation s. He is truly the epitome of a dynamic, caring, and trustworthy service department technician. Hats off to Bert at Hendricks Honda!!
9/30/2019
Halia N. VERIFIED CUSTOMER
Great experience !
9/30/2019
Brian J. VERIFIED CUSTOMER
Service advisor was vey good.
Second time I have had issues with the overall service.
Lost my trust in your dealership
9/30/2019
Monica M. VERIFIED CUSTOMER
The people were definitely nice and friendly. I just felt I was there for a really long time for an oil change. It was 2:10 when he took my keys and told me to wait in the waiting room and I finally got in my car at 3:43. The guy who helped me was kind and had great manners I know it’s not his fault. I know there was other people waiting too but it shouldn’t take an hour and a half for an oil change.
9/29/2019
Brittany A. VERIFIED CUSTOMER
He was extremely helpful! Provided help with understanding future service suggestions. Very kind and friendly.
9/29/2019
Rajjinee B. VERIFIED CUSTOMER
Jeremy has given me excellent support eventhough I came close to closing hours .i appreciate him for his timely help and guidance he provided.with this I want to service my Honda car in concord Honda center
9/29/2019
Katrina M. VERIFIED CUSTOMER
Timely manner of services...Jeremy was wonderful with customer service.
9/29/2019
Dilipkumar P. VERIFIED CUSTOMER
Great customer service.
9/29/2019
Samantha J. VERIFIED CUSTOMER
I have bought several cars from HCC and I have been coming here to get them serviced for about 20 years!.I have had experiences with advisors but Issac Powell is the best!!!!!! I don’t know what I will do if he leaves????
9/29/2019
Rafiq T. VERIFIED CUSTOMER
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9/29/2019
Samantha V. VERIFIED CUSTOMER
Isaac was super helpful and made the process easy! He explained everything that was done and made sure to tell me I have four more services that are pre paid for, which was good to know!
9/29/2019
Salvatore A. VERIFIED CUSTOMER
Jessica is knowledgeable, professional and courteous.
9/29/2019
Scott C. VERIFIED CUSTOMER
Awesome service dept and employees
9/29/2019
Jessica O. VERIFIED CUSTOMER
Amazing Service
9/29/2019
Cindy V. VERIFIED CUSTOMER
David is wonderful
9/29/2019
Angela P. VERIFIED CUSTOMER
Jessica provided excellent service. I appreciate her pointing out that my inspection was due and offering to complete the inspection. She also gave me a detailed summary of recommended service.
9/28/2019
Justin D. VERIFIED CUSTOMER
Jessica is great and I enjoy working with her.
9/28/2019
Janice E. VERIFIED CUSTOMER
Jessica even went so far as to come and open the carwash for me!! She did an excellent job taking care of my service and notifying me of other services that were needed!!
9/28/2019
Bobbie H. VERIFIED CUSTOMER
Will was very professional yet pleasant and eager to get me in and out as quick as possible. He ad some not so pleasant news, my car didn’t pass the state inspection. He gave me all the information I needed to correct the problem. Overall, it was a good experience.