Always a welcoming service staff that are always happy to help me and make sure I am taken care of! All service staff always do there absolute best to make sure my experience is excellent every time! Always enjoy taking my vehicles to be serviced here!
9/27/2019
Cindy T. VERIFIED CUSTOMER
Excellent service
9/27/2019
Jennifer L. VERIFIED CUSTOMER
Very easy, Owen did a great job!
9/27/2019
Tamara B. VERIFIED CUSTOMER
Daniel was great and very informative about the items needed for the service of my car. Thanks!
9/27/2019
David W. VERIFIED CUSTOMER
I go out of my way to come to your dealership. The service advisors are attentive, friendly, and informative.
9/27/2019
Ronald L. VERIFIED CUSTOMER
Daniel did a great job as usual... did his best to provide great service at a great price!! Ron Lambe
9/27/2019
Leslie . VERIFIED CUSTOMER
During my visit I was helped by Bert Lumpkin. He was very polite and professional and I appreciated his attention to detail when explaining about today’s service. Even little things like letting me know what was taking place on his computer as to not just leave me standing there in silence was greatly appreciated. I felt very welcomed.
9/27/2019
Kenneth L. VERIFIED CUSTOMER
Jessica always treats us well.
9/26/2019
Paul S. VERIFIED CUSTOMER
Great ???? my brother took care of this for me and he was pleasantly pleased. That made my experience wonderful as he is impossible to please! THANK YOU FOR YOUR SERVICE!
9/26/2019
Benjamin B. VERIFIED CUSTOMER
Cureal was polite, attentive, & professional. He explained questions I asked and gave information so I didn’t need to ask!
9/26/2019
James R. VERIFIED CUSTOMER
David Iitoop is an excellent service provider.
9/26/2019
Patricia S. VERIFIED CUSTOMER
My advisor was courteous, clear and concise. He gave excellent service and advised me on my couple questions. Give him a raise. All employees should be this good. He listened.
9/26/2019
Mark S. VERIFIED CUSTOMER
Everything was great!
9/26/2019
Jack B. VERIFIED CUSTOMER
I was promise a call by 5pm. It did not happen
9/26/2019
Venkatesh K. VERIFIED CUSTOMER
Excellent
9/26/2019
Raveendra O. VERIFIED CUSTOMER
David Itoop is very knowledgeable and excellent service
9/26/2019
Wanda F. VERIFIED CUSTOMER
My service was very good this was the first time our head to be there myself my husband has passed away so it got me to do everything myself so Jennifer made it quick and easy for me and they also offered a shuttle which I love so I didn’t have to stay there and wait for my car so they took me to the mall shopping which was amazing and they pick me up and brought me back I will definitely tell my friends about Honda thank you so much
9/26/2019
Catherine M. VERIFIED CUSTOMER
Treated very well and work done in timely manner.
9/26/2019
Marco M. VERIFIED CUSTOMER
The overall experience was odd. No service advisor greeted me when I arrived at the service center so I had to try and find out who was the person I was supposed to meet. I also felt the service advisor was patronizing me when I expressed my concern about oil dilution (if there is no problem, then why did Honda extend the warranty on the vehicle?) Also, the service advisor called me near the end of the shift (7:00p) and offered to text me the name of a person that would be calling me the next day to inform me about the status of the service being provided... I never received such text. Lastly, when I picked up my vehicle the next day, I had to go grab it from the parking lot and had to take it to the complimentary car wash booth myself... my experience with other Honda, Acura, and Toyota dealers (in Virginia) is that the vehicle is brought to me already washed. This is my first experience with a dealership in NC and it wasn't good.