Everyone I encountered was professional and friendly
9/28/2019
Connie H. VERIFIED CUSTOMER
Jeremy Holtzclaw is a phenomenal service representative who provides amazing customer services so effortlessly. He makes sure you’re well aware each and every single detail as it relates to your service visit, regardless of your automotive knowledge. I thoroughly enjoy going to Jeremy for all of my service needs.
9/28/2019
Darryl W. VERIFIED CUSTOMER
Customer service at Honda of Concord should be a class that everyone in the business of working with people, should be required to take. Anytime you feel guilty about going somewhere else... that is how you know you are doing something right.
9/28/2019
Gregory W. VERIFIED CUSTOMER
Great service!
9/28/2019
Tahis N. VERIFIED CUSTOMER
Very great, well informed me on information I needed.
9/28/2019
William D. VERIFIED CUSTOMER
Bert was great in handling my service request!
9/28/2019
Randi K. VERIFIED CUSTOMER
Isaac was wonderful. He took care of me and I am very grateful. I have had many Service personnel, but I’d choose Isaac every time.
9/28/2019
Nadine M. VERIFIED CUSTOMER
Great service by William. Everything was done on time and William was pleasant and helpful.
9/28/2019
Paul M. VERIFIED CUSTOMER
Send email
9/28/2019
Lara A. VERIFIED CUSTOMER
Isaac Powell was great to work with. He explained everything that was being done to my van in detail and answered all of questions.
9/28/2019
Carolyn S. VERIFIED CUSTOMER
Jessica Poteet, Service Manager, provided outstanding customer service. She was a pleasure to work with..always a smile. She was proactive and met every challenge. A credit to Hendrick. OUTSTANDING!!
9/28/2019
Karen D. VERIFIED CUSTOMER
Excellent service! David took the time to show me on the car what the problem was and explained how they were going to fix it. The best service yet! Thank you!
9/28/2019
**** L. VERIFIED CUSTOMER
Very informative
9/28/2019
Susan L. VERIFIED CUSTOMER
Jessica was great at helping me with my service appointment today. She was able to keep me informed about my car’s status and she even went back to key my glasses for me when I forgot to grabbed them. I appreciated her help greatly today because me car got a complete tube that it has been needing. I also appreciated her letting me know the cost of the services prior to proceeding with the service. It Helped me make an inform decision on all the services I had today.
9/28/2019
Siemon C. VERIFIED CUSTOMER
Jessica was very helpful and we were in and out in 2 hours ...and the main issue we had was fixed!
9/27/2019
Harold B. VERIFIED CUSTOMER
Attentive and fast to respond.
9/27/2019
Stacy G. VERIFIED CUSTOMER
I liked being kept updated.
9/27/2019
Richard M. VERIFIED CUSTOMER
Good service
9/27/2019
Mark T. VERIFIED CUSTOMER
Thanks
9/27/2019
Jan J. VERIFIED CUSTOMER
Checking in was good. No problem. But I had to wait to check out. Several reps were at lunch. Another customer came in after me and was helped first even after I mentioned this to another person helping customers.