This should be the survey. Id like to say the Employees were all great and rate them a 10 but I doubt Ill find the time to spend additional time on this matter.
10/4/2019
Elisabeth H. VERIFIED CUSTOMER
Jessica was very helpful and knowledgable. Thanks for her help.
10/4/2019
Gigi M. VERIFIED CUSTOMER
Pleasant, helpful, and calm.
10/4/2019
Sandra C. VERIFIED CUSTOMER
Cureal’s Service was great, he is pleasant & I was kelps informed & wait time was spot on.
10/4/2019
Kreis L. VERIFIED CUSTOMER
Owen my service rep was excellent couldn't be happier
10/4/2019
Robin T. VERIFIED CUSTOMER
Everything was great good customer service
10/4/2019
Kenneth S. VERIFIED CUSTOMER
Daniel treated us with First Class. Everything was excellent!
10/4/2019
Linda B. VERIFIED CUSTOMER
I have already submitted my comments. This is a second survey.
10/4/2019
Cynthia S. VERIFIED CUSTOMER
Appointment was on time and lasted the length of time I expected it to.
10/4/2019
Linda B. VERIFIED CUSTOMER
I didn’t get the opportunity to address new problems. My paperwork stated that I declined but it was not mentioned until I inquired.
10/4/2019
Lisa J. VERIFIED CUSTOMER
In and out before work... greatly appreciated!
10/4/2019
Laurie A. VERIFIED CUSTOMER
There is an ammonia smell when you accelerate the car and it happened when I got on 485 to go home. We waited 2 hours for the service people to tell us they couldn’t smell anything. It is there. Whether it is dangerous is yet to be determined. I would like someone to at least follow up for me on this. No one offered. They offered to fix my back camera, that I have never touched, for 317 dollars...that is ridiculous as I don’t need a camera just need it mounted... that’s way too much $.Please follow up on ammonia smell. Thanks.
10/4/2019
Kerrick W. VERIFIED CUSTOMER
Per usual, David always provides exceptional service.
10/4/2019
Cathy P. VERIFIED CUSTOMER
Bert was great! My car was ready to go in 2 hours as promised, and I was able to get on my way. Everything was explained to me and a recall item was taken care of quickly.
10/3/2019
Russel M. VERIFIED CUSTOMER
Mr Arrington was very professional and also great to work with.
10/3/2019
Richard S. VERIFIED CUSTOMER
Will do
10/3/2019
Latrietha F. VERIFIED CUSTOMER
Everything was awesome!!!
10/3/2019
Rosemarie V. VERIFIED CUSTOMER
My experience as usual was met with excellent and professional assistance
10/3/2019
Donald H. VERIFIED CUSTOMER
Once again. Getting my Honda into the Concord dealership was a very simple easy procedure/process. Not a lot of time wasted and a very good understanding as to what my car was in there for and also the helpful vehicle condition report telling me what I need to do in the near future. Working with Burt Lumpkin is always a pleasure. He did a very good job in explaining the work performed and also the work needed in the future. Thanks again on the service response time.