I recently brought my car into Goudy Honda because the AC wasn’t working, and I had the pleasure of working with David. He was extremely helpful and professional throughout the entire process. He provided clear information upfront, kept me updated on the progress, and best of all, was able to get everything fixed the same day. Great customer service and a smooth experience overall. Thanks again, David!
9/6/2025
Raul G. VERIFIED CUSTOMER
I recently returned to Goudy Honda after many years away and what a difference! Daniel was truly exceptional from start to finish. He was knowledgeable, attentive, and professional making the entire service experience effortless. Daniel sets the standard for what a service advisor should be; there’s simply nothing he could improve upon. He went far above and beyond, and I can’t imagine a better advisor.
9/6/2025
Yvonne G. VERIFIED CUSTOMER
David gave excellent customer service!
Very happy Friday!
9/6/2025
Lidia S. VERIFIED CUSTOMER
Rápido y satisfactorio
9/6/2025
Dana E. VERIFIED CUSTOMER
Thank you Ivan, I appreciate your help answering my questions about my insurance coverage!!
9/5/2025
Marlene P. VERIFIED CUSTOMER
Omar is simply the best!
9/5/2025
Rosalie C. VERIFIED CUSTOMER
Chasity is an excellent service representative. she is very thorough, explains everything, friendly and courteous. I always feel comfortable coming to Goudy Honda..
9/5/2025
June D. VERIFIED CUSTOMER
Chasity was great! Very professional and knowledgeable!
9/5/2025
Kong Y. VERIFIED CUSTOMER
Leo treats me with courtesy.
9/5/2025
Christine D. VERIFIED CUSTOMER
Great service
9/5/2025
Yolanda D. VERIFIED CUSTOMER
Chastity is excellent! Her customer service is excellent. My family has had several cars serviced by Chastity and she continues to provide excellent service. Thank you Chastity!
9/5/2025
Kevork Z. VERIFIED CUSTOMER
David was an awesome service consultant and listened to all my
Needs! Kuddos to him and his team
9/4/2025
Mario Estrada. VERIFIED CUSTOMER
The Goudy Honda staff is superior to all nearby competitors. Leo Orozco is fantastic. Thank you!
9/4/2025
Gamaliel C. VERIFIED CUSTOMER
He explained clearly the work that the car needed.
9/4/2025
Hoadon N. VERIFIED CUSTOMER
Omar is super friendly and easy to work with. Very kind, relatable service advisor. Would recommend anyone to him. Outstanding service!
9/4/2025
Deanna S. VERIFIED CUSTOMER
Neil was very professional. Explained every single code that popped up on my maintenance.
9/4/2025
Gregory C. VERIFIED CUSTOMER
I appreciate that your team was able to diagnose and replace the starter.
But the labor charge for a single repair was $705, which appears significantly above industry standard.
From my research — including Honda OEM guidance and local shop estimates — starter replacements for this vehicle are typically billed at 1.5 to 2.5 labor hours, totaling roughly $250–$450 at prevailing hourly rates. I did not see any additional diagnostics, wiring work, or reprogramming itemized on the invoice that might explain the additional time.
If this was an overbilling, I would like to request a refund or "goodwill adjustment."
The labor charge was more than 1.5 times the cost of the part.
9/4/2025
Nicholas K. VERIFIED CUSTOMER
Chastity was very friendly and efficient. Thanks chastity!