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Real Reviews from VERIFIED CUSTOMERS
Jamie B. VERIFIED CUSTOMER
Great customer service by David
7/28/2025
Jose M. VERIFIED CUSTOMER
Wilson it’s the best. Love honda Love free cofee I Need some snacks
7/28/2025
Shi G. VERIFIED CUSTOMER
Daniel Tieu his niece served and very helpful
7/28/2025
Samson K. VERIFIED CUSTOMER
It is truly a wonderful thing to experience excellent customer service consistently.  And, once again, Chastity Torres went above and beyond in providing superior assistance in addressing various issues with our car.    Chastity is first a professional; she is consistently polite, attentive, and respectful.  I appreciate her listening skills throughout the entire process of assessing, working on, and – importantly – producing quality results.    On top of all this, Chastity is reasonable in helping us find the best financial solutions.  I feel like her objective is truly providing quality customer service.  During our last service visit, our car issues took all day and ultimately had to stay overnight, so Chastity arranged for transportation for me to and from home the following day.  Chastity works hard at what she does, and I greatly appreciate her, her time, her talent, and all her efforts.    Thank you for employing such a wonderful person like Chastity in your company!
7/28/2025
Robert P. VERIFIED CUSTOMER
Mr. Vasquez. gave me excellent customer service and answered. All my questions I was very happy.
7/28/2025
Xochilt P. VERIFIED CUSTOMER
Great service and excellent customer support
7/28/2025
Annie J. VERIFIED CUSTOMER
David is very helpful solve the problem got my car fixed very thankfully!
7/28/2025
Leticia G. VERIFIED CUSTOMER
Ivan was very professional and clearly explained my car report.
7/27/2025
Kristy K. VERIFIED CUSTOMER
Customer service satisfied.
7/27/2025
David F. VERIFIED CUSTOMER
Very helpful
7/27/2025
Christy C. VERIFIED CUSTOMER
Please do not falsify results. Service advisor LR dismisses and accepts incorrect reports when confronted. Mail was received urging immediate action due to this. Also, LR immediately tried to upsell on unnecessary items when my purpose of visit was clearly and promptly stated. ***Very disappointed in service advisor LR and their technician as this seems like a profiling plot.*** ——— My regular service advisor DV is great. Very helpful and communicative. Never falsified reports and always truthful. Never treated me like I’m ignorant and naive. Please acquire more staff like DV.
7/27/2025
Sally H. VERIFIED CUSTOMER
As usual, Daniel was extremely professional, knowledgeable, and personable. He clearly described what would be done, and looked at. He’s the reason I take my vehicle to Goudy Honda.
7/27/2025
Dongseok K. VERIFIED CUSTOMER
Great service and super fast
7/27/2025
Jonathan L. VERIFIED CUSTOMER
Chasity, as always, was amazing. She and the Goudy Honda service team took care of everything I requested, and went above and beyond to make sure I was completely satisfied. I really appreciate her attention to detail and getting the car back to me as promised so I was able to get to my appointment on time. Kind Regards, Jonathan L
7/27/2025
Brandon L. VERIFIED CUSTOMER
Great service and good communication.
7/27/2025
Daniel K. VERIFIED CUSTOMER
As always, Daniel Tieu was extremely helpful.
7/27/2025
Kevin M. VERIFIED CUSTOMER
Andy was great straight to the point and extremely welcoming!
7/27/2025
Pedro A. VERIFIED CUSTOMER
Omar was a cool guy and help with my oil change. I just wish that the service rep that helped make my appointment with should of told me that they could not look at a noise that my driver front tire is making, almost like an axle because since I bought it at Honda of LA I would have to go there since it’s a 50 mile radius and I still have warranty. If I would have known I would have went there instead to do everything there. I went to you guys because I live in Rosemead.
7/27/2025
David F. VERIFIED CUSTOMER
Omar was very helpful and friendly.
7/26/2025
Sonia T. VERIFIED CUSTOMER
Great customer service. Thank you.
7/26/2025