He was very polite and friendly. He explained the process in detail and answered my questions politely. I left knowing what to expect and he followed through with follow up he said he would.
8/15/2020
Daniel P. VERIFIED CUSTOMER
He’s great
8/15/2020
Samantha E. VERIFIED CUSTOMER
Dennis definitely exceeded the expectations of customer service. He’d managed accommodate my needs and meeting my requirements by getting my 14 point inspection and oil change accomplished in under 1hr before my road. Thank you so much Dennis and Alhambra Goudy Crew!
Best,
Samantha E
8/15/2020
Yolanda B. VERIFIED CUSTOMER
He knowledgeable
8/15/2020
Navjot K. VERIFIED CUSTOMER
Dennis really took care of my car like his own. I’m glad I came into this dealership, will definitely be coming back.
8/15/2020
Robert N. VERIFIED CUSTOMER
We bought 2 Hondas in one day back in 2018, and because we live far away, we had began going to the Glendale Dealership Service station for maintenance and upkeep... this was until we found Dennis. Taking the cars to Goudy Honda for service is so worth the long drive because Dennis has made us feel like family. He is kind, considerate, and very honest. He suggests doing maintenance that he would do if our cars were his own.
We are so grateful to him and will be bringing our cars as long as he is there.
Thank you
8/15/2020
Monique B. VERIFIED CUSTOMER
Ivan had excellent customer service.
8/15/2020
Melvin W. VERIFIED CUSTOMER
Good job!!????????
8/15/2020
Diane K. VERIFIED CUSTOMER
Ivan is very helpful and thorough, and really took care of all my questions and concerns.
8/15/2020
Perla G. VERIFIED CUSTOMER
Ivan was extremely rude and had no consideration for the customers current situation. He was really unprofessional and showed no empathy . He was raising his voice and talking over me and was overall rude and unprofessional . I hope this attitude of his changes soon q
8/15/2020
Nayeli G. VERIFIED CUSTOMER
He was great with everything . Great customer service !
8/15/2020
Sunny L. VERIFIED CUSTOMER
The last time I went to your home for maintenance and repair of tires, my tires just got a nail. Your family asked me to change tires. There is no way. I changed a tire. This time I went to your home for maintenance. I pierced a nail and your family said that it could not be repaired, so I had to change the tire. When I went out and was opposite your house, I made a tire repair for me. It cost me 10 yuan to fill it up. Your family really can’t make money. If you see someone cheating your family, then cheat. I also introduced a lot of friends to your family to buy a car at your house, but your family still lied to me so I don’t blame my friends for saying that your house is special.
8/15/2020
Rosa B. VERIFIED CUSTOMER
Since I’ve been taking my vehicle to Honda, first day I bought it, I’ve received a discount. I havent paid no more than $80 for an oil change and today it was almost $100. I will NOT be taking it there anymore.
8/15/2020
Marie J. VERIFIED CUSTOMER
Mr. Palacio listened must of all he was very professional
He understood why I came to Goody Honda instead of the Honda dealer near my house. He made sure is service was extremely pleasant and welcoming.
I greatly appreciate that he made it is business to show me great service. As he said me are not the same
Thank you very much Mr. Palacio. it was great specially after a long days work
8/15/2020
Vernon L. VERIFIED CUSTOMER
It would be nice if you wash the cars you service
8/14/2020
Emerald Realty. VERIFIED CUSTOMER
He was very interested in our problems and questions.
His timeline that he told us was accurate.
He took extra care in ordering the Uber
cars and kept us informed without any problems.
8/14/2020
Beverly M. VERIFIED CUSTOMER
Dennis always does an exceptional job. He is one of the main reasons I continue to go to Goudy to service my car. I could go to other places locally but I haven’t because of the service I have gotten.
8/14/2020
Lorraine R. VERIFIED CUSTOMER
Wilson is very cordial, polite, detail oriented. He went over each item thoroughly and welcomed comments and questions. You are fortunate to have him on your Honda team.
8/14/2020
Fatima S. VERIFIED CUSTOMER
Sander covered for Daniel today.He's knowledgeable,accommodating and kind. Service is excellent.
8/14/2020
Wendy K. VERIFIED CUSTOMER
Very upfront about how long I could drive my car until next service. No pressure to fix everything right away but aware that I will need service in the near future.