Pushing services not required at 30k miles.
Not good
6/21/2021
Tom M. VERIFIED CUSTOMER
Thanks Omar!
6/21/2021
Adrian B. VERIFIED CUSTOMER
I want to thank Chi Wing Wilson for always taking care of my cars needs , gives me great customer service. He’s definitely one of the best workers Goudy Honda has , he does an excellent job.
6/21/2021
Celia E. VERIFIED CUSTOMER
Hizo un muy buen trabajo en mi carro y es un magnifico attrition para el servicio al cluente gracias Sader Gonzalez aprecio su tiempo y servicio
6/21/2021
Joseph C. VERIFIED CUSTOMER
Sader was very professional and helped me get back into my Honda feeling satisfied with the great work that was done on it
6/20/2021
Melinda A. VERIFIED CUSTOMER
Jose was wonderful, however I don’t understand the point of making an appointment when I wasn’t checked in until almost 30 after my appointment time. That was my only complaint
6/20/2021
Mary M. VERIFIED CUSTOMER
Was there a recall on my vehicle?
6/20/2021
Sonia G. VERIFIED CUSTOMER
Thank you thankyou Chi Wing!!!
6/20/2021
Anna G. VERIFIED CUSTOMER
Excellent customer service by Chi Wing Wilson Yu! Thank you very much!
6/20/2021
Raymond V. VERIFIED CUSTOMER
Thank you so much for help me today with my car
6/20/2021
Jimmy T. VERIFIED CUSTOMER
Sader is an excellent Goudy Honda customer service representative. I have worked with him before, and he never disappoints. Thank you.
6/20/2021
Enrique U. VERIFIED CUSTOMER
JIM & DANIEL
Professional & Understanding about replacing Key job.
6/19/2021
Jon B. VERIFIED CUSTOMER
In general I am always pleased by the service I reredeive from Gaudy. The process of replacing 4 Tire Pressure Management Modules in my 2008 Fit was a little slower than I had planned Unforseen circumstances happen, of course, but communication to me was not the best this time. When my advisor, 'Minh', apparently had to take some time off, the ball got dropped and what should have been a 1 day job at the least became a work week without my car, triggering not only the $900 bill (which was justified, but a surprise nonetheless), but also inconvenient for me to get around. An Uber ride was authorized when I dropped off the car, but not when I needed to return to pick the car up. All considered., the service department is top notch. This was a minor annoyance; I appreciate your soliciting my opinion.
6/19/2021
Sam I. VERIFIED CUSTOMER
??????????????
6/19/2021
Vanessa Q. VERIFIED CUSTOMER
Very friendly!
6/19/2021
Pauline P. VERIFIED CUSTOMER
Mr Yu was professional and I appreciate his service. Thank you .
6/19/2021
Victor C. VERIFIED CUSTOMER
The staff member can be more respectful and friendly. I experienced some rude and unprofessional behavior from the first person and the person that gave me my key back. Neil was actually pretty respectful and helpful. I just moved to the Alhambra area and decided to give my nearby dealer a shot but nothing compared to the dealer on Glendale where everyone is friendly and respectful. They even wash my car without me asking.
6/19/2021
Martha G. VERIFIED CUSTOMER
Daniel explained the service thoroughly. He was pleasant in telling me the cost which I appreciated very much.
6/19/2021
Dean M. VERIFIED CUSTOMER
The contents of the rear passenger compartment were just dumped on the front passenger seat when my truck was delivered to me. I understand that the items had to be moved to access the fuel pump but no attempt was made to put the items back in their original locations.
6/19/2021
Charles C. VERIFIED CUSTOMER
Still have to wait 15 minutes at reception despite of appointment. It took 2.5 hours for the service. I don’t expect car wash but cleaning up windshield is the least Honda can do. Another close to 10 minutes wait to pick up the car.