You Goudy were no help when trying to diagnose my transmission. Gave me the run around and did not really look into it.
6/28/2021
Rebecca M. VERIFIED CUSTOMER
This is the second or third time I’ve had Mike take care of my car! He’s really great! The service is quick and the process is completely easy.
6/28/2021
Naomi S. VERIFIED CUSTOMER
Polite and thorough.
6/27/2021
Sarah D. VERIFIED CUSTOMER
Great customer service, thank you, Omar!
6/27/2021
Jesselle A. VERIFIED CUSTOMER
Nothing BAD its all good
6/27/2021
Cecilia G. VERIFIED CUSTOMER
I was very unhappy about the time it took overall. Having an appointment was pointless.
6/27/2021
Javier B. VERIFIED CUSTOMER
Provide correct expectations
And put all the parts back in place. I purchased two vehicles from your location in full in a 2 yr span to get poor service. Thank you
6/27/2021
Cathy W. VERIFIED CUSTOMER
Thank you for the maintenance of my 2010 Honda Accord. I especially appreciate the air conditioning fix. I need it for the hot summer weather!
6/27/2021
Shelly S. VERIFIED CUSTOMER
Good service
6/27/2021
Jim H. VERIFIED CUSTOMER
Daniel was excellent today. Friendly and helpful. Carefully explained list of repair recommendations and estimate prices. I went in just for oil change but after speaking with daniel I made recommended repairs.
6/27/2021
Anita P. VERIFIED CUSTOMER
My service advisor Min Ng was very rude to me. I spoke to the 2 Service Managers about it. These two service managers were very apologetic. Overall I feel like they are trying to sell me something. I would like the service advisors to just give a recommendation and that’s it.
6/27/2021
Carla H. VERIFIED CUSTOMER
Thank you
6/26/2021
Janice T. VERIFIED CUSTOMER
No comment
6/26/2021
Randall H. VERIFIED CUSTOMER
Upfront, courteous, and accurate.
6/26/2021
Margarito G. VERIFIED CUSTOMER
Made a appointment for a oil change and it took to long for service to be completed 3 hrs for a oil change its ridiculous
6/26/2021
Jiping Y. VERIFIED CUSTOMER
Excellent experience on this service. Really enjoyed the process.
6/26/2021
Jack F. VERIFIED CUSTOMER
I
6/26/2021
Isabel H. VERIFIED CUSTOMER
Always a great in and out service experience! Ivan Castro is always polite and professional! Great customer service!
6/26/2021
Virginia D. VERIFIED CUSTOMER
Sader was courteous, friendly, and helpful in recommending and advising about work needed.
Thank you!
6/26/2021
Joe C. VERIFIED CUSTOMER
Worst experience over 20+ years dealing with Gouda Honda, never met in my life a customer service person like Mike. Had to complain to Chris Caro. Mike may not have the needed personality to deal with customers.