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Real Reviews from VERIFIED CUSTOMERS
Dorothy G. VERIFIED CUSTOMER
I am very much pleased with the service received. Thank you!
11/23/2025
Juan R. VERIFIED CUSTOMER
Good service and professional work
11/23/2025
Patricia C. VERIFIED CUSTOMER
Wilson took care of my issue with the recall software update . I was shuttled to work and when Wilson called to say car was ready I was able to be shuttled back to pick up my car. Appreciated the service. The big concern I had was I was not notified about this recall before this incident. It’s important and has some real safety concerns if I had been driving when this happened ( car powering down) I’m thankful I want driving when this happened to my car .
11/23/2025
Rena F. VERIFIED CUSTOMER
Andy was great! Very helpful and straight forward.
11/23/2025
David E. VERIFIED CUSTOMER
Outstanding Service - Daniel, Josh, and Kennedy Went Above and Beyond After struggling with ongoing issues with our Honda Odyssey (sliding doors and infotainment glitches), Goudy was my last resort. I had taken my van to my local Honda dealer over 5 times, and despite their repeated attempts, the problems were never truly resolved. I drove all the way from Torrance to Alhambra hoping Goudy could help, since that’s where I originally purchased the van. From the moment I arrived, Daniel and Josh took the time to genuinely listen to my concerns and thoroughly diagnose the door issues. They identified the root cause and went the extra mile by working directly with Honda to get a portion of the repair covered, even though my extended warranty didn’t cover everything. They also provided me with a rental vehicle throughout the repair process. What impressed me even more was that Daniel and Josh proactively identified and addressed the infotainment issue while completing the door repairs. Their attention to detail and commitment to truly solving problems rather than just treating symptoms made all the difference. Kennedy also deserves recognition for handling my rental seamlessly—the vehicle was ready to go the moment I dropped off my van, making the entire process stress-free. After years of frustration elsewhere, the professionalism, expertise, and genuine care I experienced at Goudy has completely restored my confidence. Daniel, Josh, and Kennedy are exceptional team members who truly understand what customer service means. Thank you for finally giving me the resolution I needed!
11/23/2025
Emily S. VERIFIED CUSTOMER
The job was finished earlier than expected.
11/22/2025
Harlan M. VERIFIED CUSTOMER
I was happy with my experience.
11/22/2025
Anchung C. VERIFIED CUSTOMER
Great service Friendly
11/22/2025
Lucy G. VERIFIED CUSTOMER
Thank you!
11/22/2025
Pauline F. VERIFIED CUSTOMER
Daniel was professional and courteous start to finish on all of our services thus far. Outstanding work ethic.
11/22/2025
Rex L. VERIFIED CUSTOMER
Great job
11/22/2025
Ramiro R. VERIFIED CUSTOMER
My visit was excellent Andy took care of my situation he worked with me every one at Goudy Honda was friendly and helpful thank you Andy Doan.
11/22/2025
Manuel V. VERIFIED CUSTOMER
Great professionalism
11/22/2025
Pei T. VERIFIED CUSTOMER
Omar was very kind and thorough with everything explaining
11/21/2025
Juliet G. VERIFIED CUSTOMER
Very informative with what the service entailed
11/21/2025
Irma V. VERIFIED CUSTOMER
Very professional, all concerns were addressed and explained
11/21/2025
Frank I. VERIFIED CUSTOMER
David was very pleasant to work with. He is well informed
11/21/2025
Angel Hu. VERIFIED CUSTOMER
Wilson Yu provided our Accord exceptional services and took care of all the repairs as we have stated.
11/20/2025
Margarita A. VERIFIED CUSTOMER
Wilson Yu is competent, knowledgeable and willing to help his customers . He answers questions that are not related to current service and also refers to the right person to help. Thank you.
11/20/2025
Wai W. VERIFIED CUSTOMER
Excellent
11/20/2025