I understand high volumes of work, but if you can’t start on my 10:30 appointment until an hour later reach out and let me know you’re backed up. It’s way less annoying to come in an hour later than scheduled than it is to wait an hour longer than planned.
9/8/2018
Greg B. VERIFIED CUSTOMER
Jesse really took the time to explain things to me and make sure that I understood everything. Very, very happy.
9/8/2018
Kenneth V. VERIFIED CUSTOMER
Nice follow up throughout! Cody was awesome!
9/7/2018
Ashley P. VERIFIED CUSTOMER
Chad did a wonderful job
9/7/2018
Linda M. VERIFIED CUSTOMER
Cody my service rep was fantastic. I’ll definitely be back!
9/7/2018
Shawn D. VERIFIED CUSTOMER
Everything was handled in a courteous and timely manner. Jesse helped me through the entire process from getting road side assistance involved to the final diagnosis. It was relatively painless considering how new the car was. If I have any other problems I can count on the service department.
9/6/2018
Seth B. VERIFIED CUSTOMER
Jesse is working on getting things sorted out, but the tech who did the paint touch ups certainly was not thinking straight.
9/6/2018
Robert D. VERIFIED CUSTOMER
Excellent service
9/6/2018
Anne V. VERIFIED CUSTOMER
Work on vehicle done fast.Chad was great.
9/6/2018
Barbara H. VERIFIED CUSTOMER
Thanks for the speedy service and kindness shown!
9/6/2018
Frenchie L. VERIFIED CUSTOMER
I appreciated Cody’s respectful manner and willingness to answer my questions as well as showing me on my CRV what the problem was.
9/6/2018
Randy D. VERIFIED CUSTOMER
I was glad that Cory gave me the reason for the phone not connecting properly.
Its all he could do, it up to Honda now to make it right.
9/5/2018
Clayton H. VERIFIED CUSTOMER
Your team was great! It was fantastic of you to fit us in with no appointment, helping us out so much, since we we're from out of town. We made it safely home, taking it easy on the trans, as Randy advised. We had no issues, and will get the Odyssey to our mechanic immediately. Thanks, again, so much, for diagnosing the issue, flushing the trans and advising us on our next steps. Great work!
9/5/2018
Kent R. VERIFIED CUSTOMER
Thanks
9/5/2018
Todd B. VERIFIED CUSTOMER
We were from out of town, Kody took care of us and helped us enjoy the rest of our holiday weekend.
9/2/2018
Sandra G. VERIFIED CUSTOMER
I really appreciate the honesty your team has!
9/1/2018
Henry H. VERIFIED CUSTOMER
Very happy with service at Serra! Thanks!
9/1/2018
Lori D. VERIFIED CUSTOMER
Service was very quick, and Jesse was very helpful as well! Definitely will be coming back in the future!
9/1/2018
Daniel D. VERIFIED CUSTOMER
We had a minor problem with our CRV and it was resolved professionally and quickly. We are very satisfied with the service at this dealership.
9/1/2018
Douglas /. VERIFIED CUSTOMER
Excellent job as usual. I love being able to drive off after service with a sense of confidence that us fixed right.