I am not all in on the diagnosis done. The dead battery issue on these odysseys is a common problem that many owners are upset about. Changing batteries and replacing alternators seems to be the temp fix. It hasn't fixed anyone's problem yet.
2/11/2020
Denis Y. VERIFIED CUSTOMER
Very fast and quality device.
2/11/2020
Paula H. VERIFIED CUSTOMER
Dwain is always kind,considerate, and courteous. Very helpful.
2/10/2020
David L. VERIFIED CUSTOMER
Danielle like the rest of your Service Team staff was very friendly, knowledgeable and super helpful. It’s what keeps me coming back to your dealership. Thank you for ensuring consistency with every visit!
2/9/2020
Kris M. VERIFIED CUSTOMER
Dwaine was kind, professional and helpful.
2/9/2020
Alicia H. VERIFIED CUSTOMER
Dwain always offers amazing customer service and I only requested him for the past three years. I know that my car is in good hands with him.
2/9/2020
Maureen B. VERIFIED CUSTOMER
Danielle is awesome. She consistently takes a dog rest care of me and my vehicle.
2/8/2020
Amber T. VERIFIED CUSTOMER
The staff at Rivertown Honda is trustworthy, kind and attentive. I feel like I always get quality service every time I come in. Danielle was exceptionally attentive and she did an amazing job assisting me with all of my needs!
2/6/2020
L. Mike. VERIFIED CUSTOMER
Danielle is amazing
2/5/2020
Chris W. VERIFIED CUSTOMER
Always helpful and the cost were reasonable.
2/4/2020
Doug M. VERIFIED CUSTOMER
Excellent communication
2/4/2020
Mariselys F. VERIFIED CUSTOMER
Nice service
2/4/2020
Priscilla J. VERIFIED CUSTOMER
Danielle, as before is an excellent service manager. She answered all of my concerns and performed her job in a professional manner. I’m pleased with her, the service techs, as well as the center. Great job!!
2/1/2020
Jennifer E. VERIFIED CUSTOMER
Dwaine is knowledgeable and helpful. Exceeded expectations.
2/1/2020
Juliana W. VERIFIED CUSTOMER
Went well
2/1/2020
Stacey P. VERIFIED CUSTOMER
Randy is a great guy. Very polite and professional. I will continue to do business with him and Serra Honda.
2/1/2020
Patti N. VERIFIED CUSTOMER
Dwain is top notch! Terrific customer service.
1/31/2020
Rebecca F. VERIFIED CUSTOMER
Dwain went above and beyond - five star customer service! Highly recommend! Thanks- RF
1/31/2020
Barbara H. VERIFIED CUSTOMER
Danielle was awesome. She needs a $5 per hour raise. She stayed late to wait for me because I work late and go in early I work 10 hr shifts. she was kind enough to get me Harvey (the loaner car) you’ll have to ask her about my extremely emotional breakup when I picked up my car ????????. Thank you for having awesome people to help me out.
1/31/2020
Ariana H. VERIFIED CUSTOMER
I get the same sensor problem and every time I bring it in, the team says it is fine. I come back every month and every oil change to get it looked at and nothing is fixed.