I asked to have u joint and wheel bearings/ hub's inspected because of vibration in front and back of car. Taking car cross country. I understand miscommunication happens would appreciate it being remedied.
3/22/2021
Dolores S. VERIFIED CUSTOMER
Jesse was wonderful. Because it was an inconvenience for me to take my car back in, I feel that I should be reimbursed for my oil change.
3/22/2021
Natasha W. VERIFIED CUSTOMER
It was so easy to use the drop off after hours service. My oil change was completed hours ahead of time which was really nice.
3/22/2021
Meredyth A. VERIFIED CUSTOMER
Cody did a great job! He was helpful and friendly and did what was needed to have my son's car repaired before he had to go back to school. Thanks so much!
3/21/2021
David K. VERIFIED CUSTOMER
Shania was very helpful and explained things clearly.
3/20/2021
Omar E. VERIFIED CUSTOMER
Everything went really well. Very friendly
3/19/2021
Jeffrey A. VERIFIED CUSTOMER
1.5 hours for oil change and
Tire rotation when you have
A appointment seemed
Excessive. That's not her
Fault. But my time is
Valuable too so that's
Why I scheduled the
Appointment
3/19/2021
Frederick T. VERIFIED CUSTOMER
No problem
3/19/2021
Denise Z. VERIFIED CUSTOMER
Very comfortable experience..so much I stayed rather than taking the shuttle..thanks Cody
3/19/2021
Catherine G. VERIFIED CUSTOMER
Nice job
3/19/2021
Vicki S. VERIFIED CUSTOMER
Thank you for your service.
3/19/2021
Dolores S. VERIFIED CUSTOMER
I have never had to wait 80 minutes for an oil change. Cody provided excellent customer service
3/18/2021
Gerard S. VERIFIED CUSTOMER
Jesse was professional and figured out and completed the work on our car
3/18/2021
Matthew B. VERIFIED CUSTOMER
As always oil change was quick and quality. Thanks for the balloon. My kids love it.
3/18/2021
Kyle A. VERIFIED CUSTOMER
Great communication through the diagnostic and repair process, genuinely friendly person with whom to work. Thank you Brittany!
3/18/2021
Brian D. VERIFIED CUSTOMER
Great service as always. Serra is the best.
3/18/2021
Kenneth M. VERIFIED CUSTOMER
They took care of my recall. I was told how long it would take and they stuck with it and the shuttle service was appreciated. My questions were answered overall a good experience. I was surprised Honda had a recall for driveshafts but better than breaking down on me in the future.
3/18/2021
Gary B. VERIFIED CUSTOMER
Very good experience and Cami was very helpful.
3/18/2021
Rhonda W. VERIFIED CUSTOMER
I always get Amazing Service at Serra Honda. Please continue doing what you do. This place is amazing ??
3/17/2021
Chad K. VERIFIED CUSTOMER
Professional and personable. She explained in detail and kept me informed.