I am happy with the job done and the level of service from Serra was great
3/24/2023
Nancy S. VERIFIED CUSTOMER
Dwain is one great asset to Honda!
3/24/2023
Gordon S. VERIFIED CUSTOMER
Treated very nicely
3/24/2023
Diane K. VERIFIED CUSTOMER
Dwain continues to be the best!!
3/24/2023
Sandra N. VERIFIED CUSTOMER
Thank you Cami
3/24/2023
Antonio A. VERIFIED CUSTOMER
Cami Foley treated me like Family. She is friendly and and may have saved my life . I didn't know my ball joint was ready to break. She got it changed right away so I didn't have an accident. Siera Honda is a Great Dealership ,and I Love my Honda CR-V AWD. It is the Safest and most Dependable Vehicle in Rain or Snow. Tony Alfieri
3/23/2023
Marjri W. VERIFIED CUSTOMER
Excellent customer service as always
3/23/2023
Diane T. VERIFIED CUSTOMER
Professional and courteous and efficient. Another great experience. TY!
3/23/2023
Dorothy H. VERIFIED CUSTOMER
I felt really at home there today. My service guy was perfect and I got to meet with my sales lady, Kim Berend. Had a great place to sit by the front door and had all my stuff to work on. It was great.
3/23/2023
Lissa M. VERIFIED CUSTOMER
Shania was amazing communicating and explaining everything as well as following up on the status of the car and then when it was ready for pickup. Really enjoyed working with her!
3/23/2023
Sharon H. VERIFIED CUSTOMER
I love the service.
3/23/2023
John F. VERIFIED CUSTOMER
Always great service!
3/22/2023
Robert K. VERIFIED CUSTOMER
Y’all were ready for me, quickly got things rolling, and completed the job in reasonable time.
3/22/2023
Patrick V. VERIFIED CUSTOMER
Being my first time there , I did not know that I was supposed to drive into the building, so I parked outside and walked in the door. Once inside no one acknowledged me and there were no signs or directions to where I should go to get help. I asked a customer what I should do and she said that anyone should be able to help me. I walked from desk to desk and everyone was on the phone so I patiently waited until someone hung up and approached him. He took my name and told me that someone else was scheduled to help me and once they hung up, I was finally able to be assisted. I DO NOT want to be contacted but, I would hope that the service department puts up a sign or something as you walk in to tell customers where to go or to wait there and they will be helped by someone as soon as possible. It’s not normal for people to just drive into buildings without being welcomed first and it’s annoying to be ignored when walking into a customer service area. I did not have any issues with the car service, just the first part of my experience.
3/22/2023
Courtney R. VERIFIED CUSTOMER
Thank you Dwain for fixing my seatbelt and taking the time to check my alignment & schedule an appointment!