It was noticeable that everyone on the Northeast team was responsive to my needs. Everyone I encountered was quick to ask if there was anything I needed or whether I was being helped. And Service, especially Bob did a great job of expediting service on my vehicle. thanks.
12/4/2021
Sofia B. VERIFIED CUSTOMER
very nice car good 10/10
12/4/2021
Christopher B. VERIFIED CUSTOMER
Always polite and efficient . Very customer oriented. Great service team
12/4/2021
Reece M. VERIFIED CUSTOMER
Super helpful guy give him a raise!
12/4/2021
Jennifer B. VERIFIED CUSTOMER
I was completely satisfied with Robert but the service itself was terrible they left my car looking bad lied and said they vacuumed and I had to waist my time gas and energy wiping the car down and going back to Acura to have the service people fix the mess they left! Robert got me right in and apologized for them and he had nothing to apologize for he was great! Thank you Robert.,.
12/2/2021
Lisa L. VERIFIED CUSTOMER
????
12/2/2021
Tracy S. VERIFIED CUSTOMER
Sabrina was fantastic, we were in and out quickly.
12/1/2021
April W. VERIFIED CUSTOMER
Sabrina was great!! Very appreciative that they were able to meet me in Saratoga. Thanks again. Merry Christmas
12/1/2021
David D. VERIFIED CUSTOMER
Great product, always great service!
11/30/2021
Samantha S. VERIFIED CUSTOMER
Thank you
11/30/2021
Austin C. VERIFIED CUSTOMER
To start, it wasn't Bob's fault- he was kind and was trying his best. I appreciate his effort.
I waited 6 hours (total), spent nearly $250 dollars, and my problem isn't fixed (at all) and will need to come back again. This isn't a timing belt/water pump job. This isn't even a brake job. This is replacing ONE TPMS sensor on ONE wheel. I know electrical issues can sometimes be tricky, but this is something quick tire job places handle in 20 minutes.
I understand this is an old car, and really isn't the biggest problem in the world, but the time spent for no results is hard to deal with. I need this car to be safe for my son to drive. Hopefully the next time the OEM sensor will play nice with my wheel and I can just get in and out. JFYI I've been considering an RDX (for my wife) and the new Integra (for myself).
Respectfully,
Austin C
11/28/2021
Jeffrey H. VERIFIED CUSTOMER
Yes
11/25/2021
Beverly B. VERIFIED CUSTOMER
I had a great experience and is now a new car owner. Thanks Femi Aloa for your service.
11/25/2021
Jeffrey B. VERIFIED CUSTOMER
Robert was attentive and ensured I received the service I requested. Thanks!
11/25/2021
Mike P. VERIFIED CUSTOMER
He did a great job, profession, timely and on point
11/24/2021
Laurie C. VERIFIED CUSTOMER
Robert did an outstanding job!
I will be coming back for all my service appointments.
He went out of his way to explain everything and make me feel
Comfortable.
Thank you!
11/20/2021
Terry K. VERIFIED CUSTOMER
Service is always great here
11/20/2021
Alan J. VERIFIED CUSTOMER
Thank you for getting me in today. Going on our trip tomorrow. Very thankful.
11/20/2021
Cynthia M. VERIFIED CUSTOMER
Your staff are all very pleasant and the experience is great. Set my expectations well in terms of how long it would take, and then delivered. My only comment is that I’m surprised to see staff without masks when interacting with the public.