Everything went perfect they got me in and out in a very quick time amount of time and I appreciate everything that they do and I trust them with my car thank you for your good service
1/14/2022
Jessica V. VERIFIED CUSTOMER
Communication skills where not up to par. I had to call 2 separate times, then when I finally spoke with someone it was Bob, in which it stated the receptionist did not give him my information. The next day when I called I was told that Bob was off, and my car was in the bay. Several hours I called back to check progress, and was told oh your cars done. Well thanks nobody called me to let me know. Price wise for the service I had done, I was surprised at the affordable price being the dealership, and the job was done right.
1/13/2022
Isaac D. VERIFIED CUSTOMER
Everything was taken care of as I wanted
1/12/2022
Patrick H. VERIFIED CUSTOMER
Excellent service provided by Robert????
1/12/2022
Ethan L. VERIFIED CUSTOMER
Bob is always a great person to work with. I really appreciate his help and service.
1/12/2022
Javiel M. VERIFIED CUSTOMER
Job was done earlier than I expected it to and thanks to Sabrina for making sure I was properly taken care of really appreciate the service I received.
1/11/2022
Angel L. VERIFIED CUSTOMER
Waited too long
1/11/2022
Valerie S. VERIFIED CUSTOMER
The work was done in a timely manner.
1/6/2022
Joseph C. VERIFIED CUSTOMER
Helpful
1/6/2022
Lisa R. VERIFIED CUSTOMER
Sabrina was a delight to work with and I really appreciated how quickly she arranged to get my vehicle, which was an emergency situation since I live out of state, taken care of and fixed so quickly. Thank you Sabrina and the service team!
1/6/2022
Robert M. VERIFIED CUSTOMER
Bob was great!
1/5/2022
Dori U. VERIFIED CUSTOMER
Very helpful staff and very accurate in timing of completion . Also they were completely ready when I arrived and very friendly. Many staff asked if I was being helped and the woman at service desk in garage was very personable and helpful.
1/5/2022
Patsy B. VERIFIED CUSTOMER
Very awesome thank you ????
1/1/2022
Charles H. VERIFIED CUSTOMER
Bob does an excellent job in taking care of me when I come in for service. He’s friendly, professional and remembers me as a frequent Northeast Acura customer. He took the extra time to answer all my questions. I trust him with my vehicle. People like that, keep me coming back to the Northeast Acura Store time and time again, for myself since 2008. Bob makes me feel like family when I come to Northeast Acura.
Bob, thanks for caring. Keep up the good work!
12/31/2021
Richard B. VERIFIED CUSTOMER
Bob was very friendly and attentive and a pleasure to work with!
Opportunity for improvement: Check that ordered parts have arrived before customer arrives for the planned service ????
12/30/2021
Jillian S. VERIFIED CUSTOMER
Service was quick, thank you!
Would have been amazing if you could have dropped our car back off at our house, but otherwise, everything was great.
12/30/2021
Barbara S. VERIFIED CUSTOMER
I will fill it out too.
12/30/2021
Michael C. VERIFIED CUSTOMER
Robert is an excellent service advisor. It was a pleasure working with him.