Service and attention to customer needs was 100% Thank you
2/18/2022
Miles L. VERIFIED CUSTOMER
Robert was great, it’s always a pleasure working with him.
2/17/2022
Joan H. VERIFIED CUSTOMER
I was kept updated on my service. When it was going to take longer than expected, I was offered a ride home. The Acura driver who brought me home and later back to the dealership was very polite and friendly. Upon return, everything was explained and I was on my way in 5 minutes.
2/17/2022
Darlene M. VERIFIED CUSTOMER
Thank you for the quick service getting me in and resolving my issue!
2/16/2022
Alyssa B. VERIFIED CUSTOMER
Always a pleasure coming in to Acura!
2/16/2022
Joseph P. VERIFIED CUSTOMER
Robert is always pleasant and professional, he is my go to Service Rep.
2/16/2022
Steven H. VERIFIED CUSTOMER
Robert is always very helpful.
2/13/2022
Michael C. VERIFIED CUSTOMER
Yes on report it said if oil light comes on to bring it back in we’ll on my way to work last night it came back on
2/11/2022
Michelle P. VERIFIED CUSTOMER
Excellent service. Thank you for taking care of my vehicle, Bob and team!
2/11/2022
Ismael L. VERIFIED CUSTOMER
In. My case I went for the navigation system to get fix and it didn't happened. Long waiting time
2/9/2022
Bradley W. VERIFIED CUSTOMER
Bob has always kept me informed on the status of my vehicle. He returns my phone calls in a timely manner and is very pleasant to work with.
2/6/2022
Michael M. VERIFIED CUSTOMER
Robert was great to deal with. Thanks!
2/3/2022
Allison B. VERIFIED CUSTOMER
First visit. Will return.
2/2/2022
Christopher H. VERIFIED CUSTOMER
Thank you for going the extra mile to make sure things get done.
2/2/2022
Richard G. VERIFIED CUSTOMER
Mr McGrath was excellent. Very professional. However, I was disappointed there was not a loaner available during my service, No car wash available and it took nearly two hours for an oil change and NYS inspection. Work was done well, but it has become a 5 hour trip to and from Lake George . I’m not sure I can continue to make the trip and it may make sense to get service in Glens Fslls.
Thanks
2/2/2022
Wanda P. VERIFIED CUSTOMER
Thank you for good job.
1/30/2022
Barbara M. VERIFIED CUSTOMER
I am always treated excellently by the staff.
1/29/2022
Sunil J. VERIFIED CUSTOMER
Excellent service, Robert is experienced professional.
1/28/2022
Hillary O. VERIFIED CUSTOMER
Robert was very friendly and thorough
1/28/2022
Renee A. VERIFIED CUSTOMER
I was initially told that my entire vehicle was going to be painted and I found out today that only the roof was re-painted (despite my vehicle being at the body shop for nearly 3 weeks!). I also discovered a cracked front windshield prior to pulling out of the Acura dealer parking lot. I immediately notified a worker and they brought out Brian Martin Service Manager for me to speak with. When I dropped off my vehicle on January 3rd 2022 there was no crack in the windshield.