Herbert was very professional and very insightful. He was also very helpful, he was able to get my a shuttle ride to work.
4/27/2018
Frank D. VERIFIED CUSTOMER
Herbert was great!
4/27/2018
Steven R. VERIFIED CUSTOMER
Good fast service thank you
4/27/2018
**** R. VERIFIED CUSTOMER
John is great and I always appreciate his assistance when I come into the service department. He does a great job checking in my car and getting me on the road as quickly as possible! The entire service staff is amazing at NorthEast Acura!
4/26/2018
Harrie (Hal). VERIFIED CUSTOMER
Chris was excellent.
4/26/2018
Jennifer H. VERIFIED CUSTOMER
I think the service team should review with customers the main reason they brought their car in and the cost associated with the work prior to making 3 to 4 additional costly recommendations.
4/26/2018
Kelly D. VERIFIED CUSTOMER
I felt like I was being sold a “bill of goods” with $170 in air filters and new brakes when all I needed or even asked for was an oil change and tire rotation. I found a two pack of the exact same cabin filter for $19 online (single filter is $10) and I can get my brakes done at a fraction of the cost. My receipt does not show that my tires were even rotated so not sure that even happened and my windshield wiper fluid is still empty (like it was when I arrived) even though my receipt said it was full. We are in the market for a new car but after our last Acura purchased here and the experiences I’ve had with this car (more about that another time) we won’t be coming back to Northeast Acura for sales or service.
4/26/2018
Nadir S. VERIFIED CUSTOMER
Great service. Thank you!
4/26/2018
Gary A. VERIFIED CUSTOMER
Herb was courteous and engaging! Delightful young man. I let Dave Ellis know that as well!
4/26/2018
Sandra E. VERIFIED CUSTOMER
John Whalen does a great job.
4/25/2018
Adam S. VERIFIED CUSTOMER
I am very impressed with the level of customer care at your dealership. It has always been high, but appears to be even better since my last visit several years ago. Thanks to the whole team!
4/25/2018
R S. VERIFIED CUSTOMER
I am so glad that Chris Collins has returned. He and John **** are. #1 team.
4/25/2018
Elizabeth R. VERIFIED CUSTOMER
It was wonderful to see Chris Collins back at Northeast Acura. He is beyond a ten.