Kyle was awesome and he truly went out of his way to ensure I was satisfied. The repair took longer than expected which had nothing to do with him and he apologized repeatedly. He was in complete professional and sounds like his job in every aspect that I saw. I looked at buying my car at Saratoga Honda but the prices were too high so I was hesitant about bringing it for service but it was very convenient but the service department exceeded my expectations and I will now be a customer and service department.
9/15/2019
Nancy E. VERIFIED CUSTOMER
Kyle, Staff, and Team were L Phenomenal!!! Thank you for ALL you Did, Do and Have Done for Me and My Car! Me & My Kitten were quite well taken care of and were both quite comfortable, too! Thx.
9/15/2019
Roseanne C. VERIFIED CUSTOMER
Great service. Was a walk in without an appointment and my broken headlamp was repaired within 30 minutes!
9/14/2019
Jenny R. VERIFIED CUSTOMER
I asked Saratoga Honda to match a competitors price on four Continental tires for my Honda Accord Sport. Thomas Perillo met and exceeded my request and expectations!! I am very pleased that Saratoga Honda lived up to my expectations. I’ve purchased 6 Honda’s from them over the years and I feel that their willingness to negotiate/match competitors prices for service related issues is an excellent testament to customer service. This kind of customer service will keep me coming back to Saratoga Honda again and again to purchase a Honda vehicle and for my automobile(s) maintenance services!!!!
9/14/2019
Ernie D. VERIFIED CUSTOMER
Victoria was very thorough and courteous
9/14/2019
Rita G. VERIFIED CUSTOMER
Have been happy with Saratoga Honda for many years.
9/14/2019
Patricia H. VERIFIED CUSTOMER
When I arrived at my scheduled appt to have a new entry key made, I was told you didn’t have one in stock. Had to make yet another trip up to dealer to get it done. You should have had the courtesy to assure I could have service done on day you made my appt.
9/14/2019
Alfred B. VERIFIED CUSTOMER
Great service.
9/14/2019
Carol H. VERIFIED CUSTOMER
Great service.
9/14/2019
David J. VERIFIED CUSTOMER
Saratoga Honda and representatives met my expectations.
9/13/2019
Scott L. VERIFIED CUSTOMER
Lisa was very helpful and knowledgeable. Nice and easy to talk to
9/13/2019
Mike C. VERIFIED CUSTOMER
On time, didn't have to wait long
9/13/2019
Aaron B. VERIFIED CUSTOMER
Excellent experience!
9/13/2019
Mike M. VERIFIED CUSTOMER
Super service, and my automobile is running beautifully!
9/13/2019
Tammy B. VERIFIED CUSTOMER
Everything went well, as always. I was able to set up an appointment quickly & my service only took an hour. My service advisor today was Lisa & she is the absolute best! Great experience today!
9/13/2019
Armond D. VERIFIED CUSTOMER
Awesome job as always!!! ????????????????????????????????????
9/12/2019
Beatriz A. VERIFIED CUSTOMER
The woman at the checkin counter was GREAT! I’ve been going to Latham Honda for years. One conversation with her I was sold. She has great customer Service
9/12/2019
Rebecca M. VERIFIED CUSTOMER
Always a wonderful experience. Thank you
9/12/2019
Karen M. VERIFIED CUSTOMER
I questioned whether service required lights come on based upon mileage or based on the quality of the fluids. I asked twice and never recieved a clear response
9/12/2019
Thomas T. VERIFIED CUSTOMER
Kyle was super easy and friendly to work with I’ll be back .