Lisa was excellent and explained the necessary repairs & quoted the cost of those repairs so I was prepared. Also, I appreciated the ride service so I could pick up my car. Dylan was very personable and friendly.
9/6/2019
Lenore T. VERIFIED CUSTOMER
Service was excellent. Ryan was prompt, courteous and helpful. We were out and on the road happy!
9/6/2019
Jordan G. VERIFIED CUSTOMER
Excellent service as always!
9/6/2019
Claude D. VERIFIED CUSTOMER
Melissa was informative and personable. I enjoyed talking to her. She knew my name when I walked in the door and treated me like a guest. Honda payed for six six new fuel injectors, no questions asked. What's to complain about? Good work!
9/6/2019
Rizaldy P. VERIFIED CUSTOMER
Had good experiences most of the time.
9/5/2019
John R. VERIFIED CUSTOMER
Vicki was awesome! Thank you!
9/4/2019
Shelley M. VERIFIED CUSTOMER
My husband brought my car in for a 9:00 appointment for a leaking tire issue. They knew which tire was the issue yet he did not leave Honda for 2 hours for something relatively easy. Never thought it would take so long or we would have dropped the car off.
9/4/2019
Karen S. VERIFIED CUSTOMER
Happy with the service. And coffee ????
9/4/2019
Kateri R. VERIFIED CUSTOMER
Great visit today !!
9/4/2019
Harold P. VERIFIED CUSTOMER
Thanks for reminding me about the NYS Inspection and pointing out the need for changing the differential fluid. I completely forgot about the NYS Inspection. Thanks
9/4/2019
Maryjo U. VERIFIED CUSTOMER
I’m surprised that with an appointment it still took over an hour to have an oil
Change
9/4/2019
Nancy S. VERIFIED CUSTOMER
As always wonderful service. Let me know any issues that needed attention so I could get them taken care of.
Kate is wonderful and takes such good care of us customers.
Thank you Kate!
9/4/2019
Michael F. VERIFIED CUSTOMER
Great service!
9/4/2019
Ileana M. VERIFIED CUSTOMER
The service was very professional, courteous and from sales to financing to service everyone was very helpful.
9/4/2019
Charles B. VERIFIED CUSTOMER
Always a very positive experience
9/4/2019
Sean K. VERIFIED CUSTOMER
Melissa is great ty
9/4/2019
Thomas B. VERIFIED CUSTOMER
This was my second experience with Gary and your service department. Both good experiences.
9/3/2019
Kenneth T. VERIFIED CUSTOMER
1) I own a Honda civic. How do you not have replacement parts. Waiting one week to get a cooling fan is ridiculous.
2) I expected the bill to be a couple of hundred dollars. $1,000 - $1,500 is practically extortion. I can buy 5-6 air conditioners for that price.
3) Your automatic 10-point check-up is nothing more than a "fishing expedition" designed to drum up business.
4) Your salesman's callous indifference was chilling. It's as if he was thinking "Not my problem!" A concentration camp guard has more empathy.
And you wonder why no one brings their cars to dealerships to get them repaired?