First time meeting Brian & he couldn't have been nicer or more professional. Very pleasant experience!
5/23/2019
JOSE B. VERIFIED CUSTOMER
I waited in the lobby room for two hours and when looking for my representative Ken 3 times never found him outside or on his desk. Then after 2 hours and 15 minutes I found him and he said “your here, let me get your car” I replied “ I been here remember I told I was going to wait for the vehicle reading a book and you told me it my be wait since there is on two technical doing the tune up service “. After 10 minutes he tells me that the car has not had the service done that it will be another 30-40 minutes. He tells that he wants to make up and will not charge me the service. I have always done my oil and filter change here but since we bought the car on March 2015 this last service was the worst customer service I have ever received. Arrived at 11:03am and left from there at 2:00pm. Absolutely ridiculous wait for an oil and filter change.
5/23/2019
Suzanne C. VERIFIED CUSTOMER
Jonathan was helpful , kind, and understanding. He also was very good estimating the wait time.
5/23/2019
Amir A. VERIFIED CUSTOMER
He’s awesome and helpful . 5 stars
5/22/2019
LAURA N. VERIFIED CUSTOMER
Brian was very kind & helpful!
5/22/2019
Tamara G. VERIFIED CUSTOMER
Service coordinator made false promises. He did not deliver on his word.
5/22/2019
Elpidio G. VERIFIED CUSTOMER
The best
5/22/2019
Margarita M. VERIFIED CUSTOMER
Tony was very good!
5/22/2019
GUILLE G. VERIFIED CUSTOMER
I had an appoinment an still waited an hour and a half. It only needed an oil change and tire rotation, it shouldn't take that long. I have notice an oil puddle in my garage under my car that was not there before I took IT in for service. I think its leaking oil from the oil filter. Very bad service in my opinión. Will not be comino back.
5/21/2019
Manuel F. VERIFIED CUSTOMER
Jaime Nava always deliver exceptional service.
5/21/2019
Mauro C. VERIFIED CUSTOMER
Very good service thank yiu
5/21/2019
KIYANA K. VERIFIED CUSTOMER
Mia was extremely friendly and informed me of services that you guys offered that I was unaware of.
5/21/2019
Mary F. VERIFIED CUSTOMER
I have yet to be disappointed Tony is outstanding. And i appreciate his customer service.
5/21/2019
Deatrice S. VERIFIED CUSTOMER
A good service advisor he is a excellent worker
5/21/2019
Javier C. VERIFIED CUSTOMER
I had the worst customer service ever ! I was originally scheduled with Tony but he had me waiting 30 minutes for him after I complained several times Miguel Angel **** attended me and to be quite frank he was so nice. I could be a little bit more detail but at this point I don’t even wanna waste my time. I’m still debating if I’m ever going to return but if I do I will definitely request Kevin who is the person that provided so far the best service when I’ve gone.
5/20/2019
Mellissa B. VERIFIED CUSTOMER
Eric Adams is the best
5/20/2019
Carol J. VERIFIED CUSTOMER
Eric was very helpful, he explained everything in detail. He contacted me to give me an update on my service. He was very friendly and gave me a feeling of confidence that he would solve the problem with my ABS system
5/20/2019
Hollice A. VERIFIED CUSTOMER
The only problem I have is the way my car was washed. My windows where dusty and dirty. The car was half washed
5/19/2019
Estelle P. VERIFIED CUSTOMER
I receive a wonderful experience while I was there I couldn’t ask for better service.
5/19/2019
Gabriela G. VERIFIED CUSTOMER
Very Good service Jonathan is always very kind and helpful.