Miguel was incredibly professional and informative. He should be a role model for all employees.
Thanks a million!!!
5/17/2019
Norma M. VERIFIED CUSTOMER
Eric is always making sure the job gets done on time
5/17/2019
Alessandro G. VERIFIED CUSTOMER
Service was horrible! Got there at 7am did not leave until almost 1pm. All that time for two tires and new key is really unheard of! Mia was nice nonetheless
5/17/2019
GILBERT C. VERIFIED CUSTOMER
Mia Young was very professional and genuine
5/17/2019
MARTIN N. VERIFIED CUSTOMER
Cerritos Nissan hands-down the best customer service that I’ve ever had at a dealership and I own a lot of cars and I’ll be taking my car to Cerritos Nissan for my oil changes... thank you so much Eric!.
5/17/2019
Roger S. VERIFIED CUSTOMER
Good job Tony as usual
5/16/2019
Gwenindia B. VERIFIED CUSTOMER
Jaime was great! He stayed up to date with me on the status of my vehicle all the way through, and although we went on vacation prior to the vehicle being ready for pick up. I felt safe and secure knowing that whatever maintenance needed was going to be completed thoroughly and diligently!
Jaime was the perfect example of amazing customer service, along with victor as well he was EXTREMELY HELPFUL when dropping off the rental and retrieving my vehicle.
5/16/2019
Branddi F. VERIFIED CUSTOMER
Keep up the good work!
5/16/2019
Luz P. VERIFIED CUSTOMER
Very accommodating and professional. Explained in detail what has been done to the car ( there was a recall re: the back doors ).
Excellent service !
5/16/2019
Ronnie G. VERIFIED CUSTOMER
Always a great experience with tony.
5/16/2019
RUBEN I. VERIFIED CUSTOMER
Tony Fears is an exceptional knowledgeable service advisor. I appreciate his honesty & his friendliness. He kept me posted on what was going on with my vehicle while it was being serviced. Appreciate his attentiveness. Thank you Tony Fears.
5/16/2019
LORENA E. VERIFIED CUSTOMER
Service was done fast and well. Mia was helpful and friendly. This was my first time here....... there will be more to come.
5/16/2019
Eliazar L. VERIFIED CUSTOMER
I liked the attention and the service thanks.
5/16/2019
Carlos B. VERIFIED CUSTOMER
Front License plate frame was damaged and broken during last service , during front radar repair
5/16/2019
RUTH A. VERIFIED CUSTOMER
Eric was very helpful! Good customer service.
5/16/2019
Luis S. VERIFIED CUSTOMER
Very professional guy, and he did his job and got my car fixed as I expected.
5/16/2019
Pamela B. VERIFIED CUSTOMER
One thing I didn’t like was they kept my car overnight for tire, ok but I was given a rental car and was told that my car would be ready around 1p.m so I got a texts saying that my car will be ready at 4:30 I get there now I told sorry the tech that’s working on my car is behind, I can go on and on, But overall I was pleased..
5/15/2019
Genesis A. VERIFIED CUSTOMER
Great customer service and kept me updated
5/15/2019
Joseph O. VERIFIED CUSTOMER
Mr. Ortiz was very friendly and answered all my questions in a professional manner. He is certainly a fine asset to your service team. Wait time was what I expected and I was in and out within 2 hours. Good Job
5/15/2019
Kathy L. VERIFIED CUSTOMER
I was very pleased with service I received today, (5/1419)