Cerritos Nissan Auto Repair Service Center

Great customer service

Muy pero muy excelente servicio

Crack in windshield is still there and visible , it’s very disappointing that this is what you considered fixed on a van I was just charged $26,000 .my husband will be reaching out to your establishment.

Was very helpful and courteous

Johnathan was extremely helpful and kind. I would highly recommend him.

Very knowledgeable advisor excellent customer service

Eric Adamson was a EXCELLENT service advisor!!! I was running late,and as soon as I arrived I was greeted and taken care of. He was very detailed in what my car needed.I appreciate his patience and taking care of my tire that needed to be replaced. I will rebook future appointments for both of my vehicles. Thank You Eric, Keep up Excellent customer service!

Great service always staying on top of stuff

The customer service was excellent!

Was very helpful and nice person

Mia delivered an exceptional experience with professionalism and truly provided me with a high level customer service experience. I will highly recommend your service.

I wound up at your dealership today because Nissan of Long Beach unexpectedly closed their doors. I called while standing in front of their shuttered service area and the receptionist told me Cerritos Nissan would take as soon as I could get there. I spoke to the gentleman that was parked in front of me that was also waiting for service and told him I was heading to Cerritos and he decided to join me. I was greeted by Tony’s friendly smile and professionalism. I immediately felt like I was in good hands. I really like the text updates as the service was being performed and no surprises at the end. But if I had to pick the one thing that will keep me coming back it is Tony. Good customer service from someone that is knowledgable in their field is a home run. He’s personable and makes you feel welcome the moment you pull up. Thank you Tony for taking a few minutes to be human and help ease the confusion that had started my morning at the closed doors across town. It might have just been part of your normal routine, but it made a big difference to me and gave you another happy customer that will now bring regular business to your dealership. Im sure the gentleman that followed me there from Long Beach will also come back as we discussed the prompt service from your team while we sat in the waiting room. Thanks again.

Tony was amazing as always.

Tony Fears is the best! I will now only schedule my repairs/services with him. He went over and above, always kept me updated, was professional and friendly. Great experience because of Tony.

Yes l am satisfied .

The service I received was exceptional

so thankful I was taken without an appointment. everyone was so nice. if they close down Long Beach Nissan,there goes my life free oil changes, but then nothing last forever so then Cerritos will be our new home for service.

Eric was great, the service was fast, and the cappuccino and doughnuts in the waiting room were amazing. Thank you, Alan

Great guy, honest and keeps his word about how long the service is going to take

Job well done