Brian was very helpful. Would definitely request him for any future service.
4/1/2021
Ashley W. VERIFIED CUSTOMER
Brian is the only agent I’ve worked with and I will continue that. His service is exceptional and when he explains things it’s very honest and trustworthy. I value his opinion on my car because I know it’s coming from a good place. Brian needs a bonus this Christmas !! Value your workers as much as you value your customers opinion. This is a prime example of a worker always doing the right thing and looking for nothing in return because they love what they do. Reward him.
4/1/2021
Maximum Fasteners. VERIFIED CUSTOMER
Thorough and prompt plus nice,thanks
4/1/2021
SUSIE V. VERIFIED CUSTOMER
Tony gives great service
4/1/2021
CASSANDRA R. VERIFIED CUSTOMER
Carlos was very helpful and nice great customer service my second time getting help from him.
4/1/2021
DENNIS J. VERIFIED CUSTOMER
Brian did a great job however the tech that applied the Zaktek protection did not appear to apply it to the level as the rest of the truck. The top did not have a smooth finish and Brian confirmed that.
4/1/2021
Samuel F. VERIFIED CUSTOMER
Tony should be a supervisor ok.
4/1/2021
Ester R. VERIFIED CUSTOMER
Brian Guillen was great! He took his time in explaining everything from the begining. Thank you once again Brian! I owe you lunch!
4/1/2021
Yesenia R. VERIFIED CUSTOMER
Erick did an amazing job by getting me out as soon as possible great work ????
3/31/2021
BARBARA A. VERIFIED CUSTOMER
Eric was polite and professional. I told him what I came in for ,he didn't try to sale me something I didn't need. He told me what time my car would be ready and he kept his promise...it was 30 min earlier than promised.
3/31/2021
Elva V. VERIFIED CUSTOMER
Gracias al Sr.Jaime Nava.
3/31/2021
Rosamaria N. VERIFIED CUSTOMER
Great customer service from Victor Silva and all the personnel
3/31/2021
Jonathan ****. VERIFIED CUSTOMER
I want to thank Ivan and all the Cerritos Nissan service team for such a great experience top customer service every time I bring my Maxima
3/31/2021
Russell T. VERIFIED CUSTOMER
Great service. Thank you.
3/31/2021
RONELL K. VERIFIED CUSTOMER
Great service
3/31/2021
Lorraine M. VERIFIED CUSTOMER
Jaime Nava always very helpful and gets job done. Anytime i need service done he let's me know and it gets taken care of. Iam happy with Jaime Nava
3/31/2021
Ronald S. VERIFIED CUSTOMER
While the staff, and Tony especially, we're exceptional, it took six hours to replace one part, the size of a walnut, on my door handle. The part cost $20. The labor cost to snap it onto the door handle was $120. While I confess to not knowing much about the automotive industry, the cost and time seems excessive. While I know you likely can't change much about it, you asked me for my comments.
Ron
3/31/2021
Brian P. VERIFIED CUSTOMER
Only issue is, I’m out $40 for providing my own transportation home.
Eric explained Nissan is not providing transportation due to Covid19.
Other than that, exceptional service.
3/31/2021
Susana T. VERIFIED CUSTOMER
I had a good experience,to be my 1st time going to the Nissan service dept.