Carlos was very professional and knowledgeable but 20 minutes of driving my car, the check engine light came back. Now I have to bring my car back to the dealership.
4/25/2021
Deandre Y. VERIFIED CUSTOMER
Great customer service by Tony!
4/25/2021
Robert A. VERIFIED CUSTOMER
My car is still not fixed
4/25/2021
Maria S. VERIFIED CUSTOMER
Great customer service provided by Ivan Areola
4/25/2021
NICOLE R. VERIFIED CUSTOMER
Ivann is great and always Treats my car as if it was his own, each time I get something done to my car, I always make sure to go to him. He is awesome and always makes you feel good about the decisions you make when it comes to servicing your car
4/25/2021
Sophia P. VERIFIED CUSTOMER
Brian is the best! Thoroughly explains everything and even though I’m inept with anything involving cars, I felt like I understood everything he told me.
4/25/2021
Carino M. VERIFIED CUSTOMER
Brian Guillen is a Excellent service advisor, he Exceeds my expectations in customer service. I am so happy and trust him highly!!!
4/25/2021
Carl H. VERIFIED CUSTOMER
Fast, efficient and courteous... ????????
4/25/2021
Tony C. VERIFIED CUSTOMER
Thanks for the great service!
4/25/2021
Linda H. VERIFIED CUSTOMER
Mr. Fuentes was clear, concise, respectful and not pushy to
have me buy more service than what I needed. My car was finished on time. I hope to have him take care of my car for it’s next service.
Thank you,
Linda H
4/25/2021
Silvano G. VERIFIED CUSTOMER
The service was excellent, Carlos is a proffesional. Great Service
4/24/2021
Martha A. VERIFIED CUSTOMER
Agradezco a todo el equipo de servicio que me atendió con el arreglo de mi van paloma fue muy amable me atendió con profesionalismo y con paciencia y gracias también alos mecánicos que estuvieron a cargo de mi ban osier on un excelente trabajo muchas gracias Cerritos Nissan por su maravilloso servicio
4/24/2021
Patricia S. VERIFIED CUSTOMER
Paloma was very professional and courteous.
4/24/2021
David I. VERIFIED CUSTOMER
Thank you for everything Eric.
4/24/2021
Cesar R. VERIFIED CUSTOMER
I scheduled an appointment early 7am and was immediately told that the system was down and services were limited but I wasn’t told to what exactly. After check in I was offered a rental car free of expense but ended up being charged the full price on my invoice after leaving my car overnight for service. The service agent didn’t even know my name when calling back, and I was so embarrassed going to back and fourth to enterprise for the car rental because the rates were wrong so I had to get them adjusted. The car rental place had to put a hold on my card because they had to create a pending case for the rental due to more miss information from Nissan. Still waiting on my $200 deposit hold from enterprise.
4/24/2021
Arthur S. VERIFIED CUSTOMER
Carlo was kool answer all my question with out no ****! I like his style need more like carlo thanks carlo.