Tony is absolutely wonderful. He explains things very well and I never feel taken advantage of. He's the reason I'll keep coming back to cerritos Nissan!
4/18/2021
Juan P. VERIFIED CUSTOMER
Thank you cerritos nissan excellent service specially carlos Fuentes great job
Thank you
4/18/2021
Ofelia T. VERIFIED CUSTOMER
Carlos was great
4/18/2021
Erick T. VERIFIED CUSTOMER
Tony is always helpful and keeps me updated
4/18/2021
Keisha B. VERIFIED CUSTOMER
Exceptional customer service
4/18/2021
Sharde C. VERIFIED CUSTOMER
Spending money on unexpected car repairs is never fun, but Tony made the experience as pleasant as possible. He made sure I understood why work needed to be done, presented options without pressure, and was extremely courteous throughout the transaction. I will return to Cerritos Nissan Service Department just for him.
4/18/2021
David L. VERIFIED CUSTOMER
Jacob was very helpful and patient. 10/10
4/17/2021
Michelle R. VERIFIED CUSTOMER
Always does an awesome job to accommodate my needs.....
4/17/2021
Linda J. VERIFIED CUSTOMER
Thanks to service writer Tony Fears outstanding customer service
4/17/2021
Julio A. VERIFIED CUSTOMER
Great service
4/17/2021
Monica K. VERIFIED CUSTOMER
My experience was okay - not exceptional! I had an appointment for 8:00am. I arrived at 7:40am. By 7:55 - I asked if my service person was available? At 7:58am Paloma walked up. Paloma finally came out at 8:04am rushing???? A routine 40 minute oil change that I have had many times in the past at other dealerships took a full 2 hours at Cerritos Nissan???? Not exactly impressive. I am hoping I have a better experience next time????
4/17/2021
Denise P. VERIFIED CUSTOMER
Nice
4/17/2021
Sergio M. VERIFIED CUSTOMER
Very nice dude
4/17/2021
Shameka H. VERIFIED CUSTOMER
Exceptional customer service made me feel welcomed as my first time getting my car serviced there
4/17/2021
Diego D. VERIFIED CUSTOMER
Jaime always does an excellent job to ensure my car is performing to its best!
4/17/2021
Leticia G. VERIFIED CUSTOMER
Brian is very helpful and patient I love his customer service! Thank you Brian Guillen!
4/16/2021
Armando C. VERIFIED CUSTOMER
Gracias
4/16/2021
Laurel B. VERIFIED CUSTOMER
He is a very good knowledgeable person.bhe take time out listen to the customer. Keep up good work.
4/16/2021
Asad Z. VERIFIED CUSTOMER
Good Service
4/16/2021
CHERYL B. VERIFIED CUSTOMER
The service itself was awesome. My problem was that when I made the appointment, I told them I needed a ride home and the woman that made the appt. told me to tell the guy that helped me and he would set up. When I got there, they told me that you guys no longer had a shuttle which is understandable due to COVID, but you also didn't offer Uber anymore and that has nothing to do with COVID and that's a contract that you guys probably had with them. I would have arranged for a ride but I ended up having to pay for Uber myself.